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Electrical Control Room Operator
| Posting date: | 20 March 2025 |
|---|---|
| Salary: | £52,084.00 to £59,015.00 per year |
| Hours: | Full time |
| Closing date: | 28 March 2025 |
| Location: | York, YO26 4ZD |
| Remote working: | On-site only |
| Company: | Network Rail |
| Job type: | Permanent |
| Job reference: |
Summary
Join the people that enable trains to run throughout the UK.
Manage the electrical network for the power going into trains and make sure our passengers travel safely.
What is Electrical Control?
Electrical Control is how we keep thousands of trains moving across our railway. Our Electrical Control Room Operators monitor, maintain and safely deliver the power to our railway that enables thousands of trains to travel. They work with overseeing, troubleshooting, and maintaining our electrification systems to keep the UK moving.
What does it involve?
As an Electrical Control Room Operator (ECRO), you’ll be responsible for maintaining electrical supplies across our railway. You’ll need to monitor the status of electrical networks, respond to alarms and telephone calls, and resolve any faults and failures. Learn how to recognise different alarm types, and the meaning of each, to respond to new challenges in order to keep our passengers safe.
Our ECROs work a variety of shift patterns, including nights, evenings, weekends and bank holidays. It’s not for everyone – but you’ll finish the day knowing the work you’re doing have helped millions reach their destinations safely.
Your Training Matters.
Each day as an Electrical Control Room Operator is safety-critical. Your problem-solving skills will allow our passengers to travel safely. To ensure that you are fully prepared to become an ECRO, you’ll take part in a 4-week long initial training course at our Control Room in York, after a small amount of e-learning. Over the next 38 weeks you’ll be learning on-the-job, being fully guided, supported, and taught by an experienced ECRO, before completing a final assessment.
As an Electrical Control Room Operator, you’ll go home knowing you’ve kept our passengers and colleagues safe each day.
Is it right for you?
It’s important you have experience working with High Voltage systems such as overhead lines, power grid or industrial units. You should be comfortable working with high voltage systems in high pressure environments, using excellent communication skills across a range of methods. You must also have an Electrical Engineering qualification, job based training or experience, to be considered for this role.
We also want to see that you have the right transferable skills and behaviours to join us as an Electrical Control Room Operator. Here are the key non-technical skills that matter in this role.
Communication – You’ll need to be able to communicate clearly and concisely, both verbally and in written format, and comfortable delivering safety critical information to colleagues in a clear, structured way.
Willingness and ability to learn – You’ll be motivated to develop yourself, retaining, applying and sharing knowledge and skills. It’s about the drive to maintain and develop your own skills, recognising that there are always opportunities for improvement.
Workload Management – You’ll be able to prioritise demands, analysing information coming from a number of sources, carry out multiple tasks quickly, sometimes at the same time and switch your attention between tasks and sources.
Controlled Under Pressure – You’ll be able to think in a controlled manner under pressure, effectively dealing with stressors, and adapting to changeable conditions.
Working with Others – You can build key relationships with people internal and external to Network Rail, enabling us to work together to get the job done safely and effectively.
Problem Solving – You’re comfortable assessing different situations and working with others to find solutions to any problems, using your learnings to plan ahead.
Salary
It’s important to understand that the salaries shown for each grade is the full salary you will receive once you have completed the 4-week long initial training course and 38-week mentoring period, and have passed your final assessment.
During your training period, you will receive the salary of the grade one below the grade for which you have successfully applied. If you’ve joined us as a Grade 1 Electrical Control Room Operator, you will receive your full salary as soon as you begin your training.
Safety matters.
We’re committed to keeping our tracks, staff, and passengers safe, so it’s important that you’re always alert when you’re working as an Electrical Control Room Operator. To help manage fatigue, you must live within a 60-minute commute of your chosen location, excluding any public transport. When you apply, you’ll be asked to confirm that you are able to commute to your chosen location, whether by car, bike or foot, in under 60 minutes.
Please be aware this role holds a mandatory requirement for the incumbent to hold valid security vetting clearance. Any offer will be conditional on the successful candidate obtaining clearance prior to a start date being agreed. If you have lived outside of the UK in the last 3 years and have been invited to interview for this role, please notify us. For further information including residency eligibility, please contact your recruiter for more details.
If successful, you will be required to undergo and pass a drugs and alcohol test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.
Manage the electrical network for the power going into trains and make sure our passengers travel safely.
What is Electrical Control?
Electrical Control is how we keep thousands of trains moving across our railway. Our Electrical Control Room Operators monitor, maintain and safely deliver the power to our railway that enables thousands of trains to travel. They work with overseeing, troubleshooting, and maintaining our electrification systems to keep the UK moving.
What does it involve?
As an Electrical Control Room Operator (ECRO), you’ll be responsible for maintaining electrical supplies across our railway. You’ll need to monitor the status of electrical networks, respond to alarms and telephone calls, and resolve any faults and failures. Learn how to recognise different alarm types, and the meaning of each, to respond to new challenges in order to keep our passengers safe.
Our ECROs work a variety of shift patterns, including nights, evenings, weekends and bank holidays. It’s not for everyone – but you’ll finish the day knowing the work you’re doing have helped millions reach their destinations safely.
Your Training Matters.
Each day as an Electrical Control Room Operator is safety-critical. Your problem-solving skills will allow our passengers to travel safely. To ensure that you are fully prepared to become an ECRO, you’ll take part in a 4-week long initial training course at our Control Room in York, after a small amount of e-learning. Over the next 38 weeks you’ll be learning on-the-job, being fully guided, supported, and taught by an experienced ECRO, before completing a final assessment.
As an Electrical Control Room Operator, you’ll go home knowing you’ve kept our passengers and colleagues safe each day.
Is it right for you?
It’s important you have experience working with High Voltage systems such as overhead lines, power grid or industrial units. You should be comfortable working with high voltage systems in high pressure environments, using excellent communication skills across a range of methods. You must also have an Electrical Engineering qualification, job based training or experience, to be considered for this role.
We also want to see that you have the right transferable skills and behaviours to join us as an Electrical Control Room Operator. Here are the key non-technical skills that matter in this role.
Communication – You’ll need to be able to communicate clearly and concisely, both verbally and in written format, and comfortable delivering safety critical information to colleagues in a clear, structured way.
Willingness and ability to learn – You’ll be motivated to develop yourself, retaining, applying and sharing knowledge and skills. It’s about the drive to maintain and develop your own skills, recognising that there are always opportunities for improvement.
Workload Management – You’ll be able to prioritise demands, analysing information coming from a number of sources, carry out multiple tasks quickly, sometimes at the same time and switch your attention between tasks and sources.
Controlled Under Pressure – You’ll be able to think in a controlled manner under pressure, effectively dealing with stressors, and adapting to changeable conditions.
Working with Others – You can build key relationships with people internal and external to Network Rail, enabling us to work together to get the job done safely and effectively.
Problem Solving – You’re comfortable assessing different situations and working with others to find solutions to any problems, using your learnings to plan ahead.
Salary
It’s important to understand that the salaries shown for each grade is the full salary you will receive once you have completed the 4-week long initial training course and 38-week mentoring period, and have passed your final assessment.
During your training period, you will receive the salary of the grade one below the grade for which you have successfully applied. If you’ve joined us as a Grade 1 Electrical Control Room Operator, you will receive your full salary as soon as you begin your training.
Safety matters.
We’re committed to keeping our tracks, staff, and passengers safe, so it’s important that you’re always alert when you’re working as an Electrical Control Room Operator. To help manage fatigue, you must live within a 60-minute commute of your chosen location, excluding any public transport. When you apply, you’ll be asked to confirm that you are able to commute to your chosen location, whether by car, bike or foot, in under 60 minutes.
Please be aware this role holds a mandatory requirement for the incumbent to hold valid security vetting clearance. Any offer will be conditional on the successful candidate obtaining clearance prior to a start date being agreed. If you have lived outside of the UK in the last 3 years and have been invited to interview for this role, please notify us. For further information including residency eligibility, please contact your recruiter for more details.
If successful, you will be required to undergo and pass a drugs and alcohol test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.