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Senior Case Manager
| Posting date: | 13 March 2025 |
|---|---|
| Salary: | £23.00 per hour |
| Hours: | Full time |
| Closing date: | 12 April 2025 |
| Location: | Somerset, South West England |
| Remote working: | On-site only |
| Company: | Raynet Recruitment Ltd |
| Job type: | Contract |
| Job reference: | RQ1476610 |
Summary
To ensure the Tenancy and Estates Team are effectively prioritising and managing caseloads of work and responding to housing related enquiries and actions. To ensure that all contact with our customers is recorded on the Open Housing System and appropriate advice and support provided to tenancy officers in addressing tenant issues, giving advice and personally taking on and managing more complex case work and complaints. Work closely with the Case Manager lead to ensure that policies and procedures are written and kept up to date and fit for purpose. Ensure learning and development of the team.