Warning
This job advert has expired and applications have closed.
Band 6 Desktop Engineer | Barking Havering and Redbridge Univ Hospitals NHS Trust
| Posting date: | 11 March 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £42,939 - £50,697 per annum inclusive |
| Hours: | Full time |
| Closing date: | 10 April 2025 |
| Location: | Romford, RM7 0AG |
| Company: | Barking Havering and Redbridge University Hospitals NHS Trust |
| Job type: | Contract |
| Job reference: | 7070825/162-6904-PA |
Summary
The EUD Team is excited to announce a fantastic opportunity for 3 skilled End User Device Desktop Engineer to support the migration of devices and implementation of the Oracle Health Millennium EPR system at BHRUT.
The post holder will be involved with the deployment of end user devices to the Trust and providing face to face and remote 2nd line level technical support for all ICT incidents and requests. The level of support provided to the ICT user base will ensure that maximum uptime of localised ICT systems is maintained, which will enable our staff to make the best use of ICT systems during their daily work.
The post holder will primarily provide support to users, consistently delivering a “client-focused” service promoting excellent customer service and effective working relationships.
Previous deployment of end user devices including desktops, laptops, printers, mobile devices, and Intune experience is essential.
This is an exciting opportunity to contribute to a major digital transformation within the Trust, working collaboratively with Barts Health Trust to leverage existing expertise and best practices.
We welcome informal inquiries in advance, and internal BHRUT staff are encouraged to discuss any secondment opportunities with their line manager before applying.
This role is to work as part of the infrastructure team providing a high quality 2nd Line IT support, to all staff and customers, the ICT Customer Service Desk is the first point of contact for all staff of NHS organisations when accessing BHRUT. The post holder will ensure all analysts and junior analysts gain accurate information from callers and utilise knowledge skills and judgment to provide a resolution where possible and will be required to assist the Service Desk.
We’re an organisation that is getting better and betterand ourimprovements are driven by a determination to deliver care we’re proud of and our patients are happy with. We’re no longer inspecial measures; we’ve openedtwo new theatresat our Elective Surgical Hub in King George Hospital (KGH); and Matthew Trainer, our Chief Executive, has been namedthe top CEOby the Health Service Journal.
We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We’re campaigning to secure the £35m we need totransform the A&E at Queen’sand get rid of corridor care.
Our patients are benefitting from ourWomen’s Health Hubin Ilford; anAgeing Well Centrein Hornchurch; and Community Diagnostic Centres (CDC) atBarking Community Hospitaland atSt George’s Health and Wellbeing Hubin Hornchurch.
These CDCs are open 12 hours a day, 7 days a week and are providing an extra 88,000 scans a year.
The majority of our 8,000 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many canwork flexiblyand more than 400 of them are on our Ofsted accreditedapprenticeship programmes. We’re proud to be aLondon Living Wageemployer.
We’re looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
This advert closes on Monday 17 Mar 2025
The post holder will be involved with the deployment of end user devices to the Trust and providing face to face and remote 2nd line level technical support for all ICT incidents and requests. The level of support provided to the ICT user base will ensure that maximum uptime of localised ICT systems is maintained, which will enable our staff to make the best use of ICT systems during their daily work.
The post holder will primarily provide support to users, consistently delivering a “client-focused” service promoting excellent customer service and effective working relationships.
Previous deployment of end user devices including desktops, laptops, printers, mobile devices, and Intune experience is essential.
This is an exciting opportunity to contribute to a major digital transformation within the Trust, working collaboratively with Barts Health Trust to leverage existing expertise and best practices.
We welcome informal inquiries in advance, and internal BHRUT staff are encouraged to discuss any secondment opportunities with their line manager before applying.
This role is to work as part of the infrastructure team providing a high quality 2nd Line IT support, to all staff and customers, the ICT Customer Service Desk is the first point of contact for all staff of NHS organisations when accessing BHRUT. The post holder will ensure all analysts and junior analysts gain accurate information from callers and utilise knowledge skills and judgment to provide a resolution where possible and will be required to assist the Service Desk.
We’re an organisation that is getting better and betterand ourimprovements are driven by a determination to deliver care we’re proud of and our patients are happy with. We’re no longer inspecial measures; we’ve openedtwo new theatresat our Elective Surgical Hub in King George Hospital (KGH); and Matthew Trainer, our Chief Executive, has been namedthe top CEOby the Health Service Journal.
We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We’re campaigning to secure the £35m we need totransform the A&E at Queen’sand get rid of corridor care.
Our patients are benefitting from ourWomen’s Health Hubin Ilford; anAgeing Well Centrein Hornchurch; and Community Diagnostic Centres (CDC) atBarking Community Hospitaland atSt George’s Health and Wellbeing Hubin Hornchurch.
These CDCs are open 12 hours a day, 7 days a week and are providing an extra 88,000 scans a year.
The majority of our 8,000 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many canwork flexiblyand more than 400 of them are on our Ofsted accreditedapprenticeship programmes. We’re proud to be aLondon Living Wageemployer.
We’re looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
This advert closes on Monday 17 Mar 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.