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Financial Assessment Support Officer

Job details
Posting date: 14 February 2025
Salary: £20,001.00 to £30,000.00 per year
Additional salary information: Grade 3 (SCP 7-11) £25,584 - £27,269
Hours: Full time
Closing date: 06 March 2025
Location: Sunderland, SR1 3AA
Company: Sunderland City Council
Job type: Permanent
Job reference: 275891

Summary

The Social Care Financial Assessment Team are looking to recruit a permanent full time Financial Assessment Support Officer. The team is expanding to help deal with an increasing demand for quality adult social care financial assessments and to prepare for any future charging reform requirements and due to some internal promotions these roles have become available.



The team are based at City Hall although you will have an agile working pattern which will include a mixture of working from the office, at home and potentially at home visits to customers own properties and residential care homes where needed or applicable.



The successful applicant will manage their own caseload and carry out standard financial assessment annual reviews for customers who have been assessed and continue to receive adult social care and support services advising how much someone would need to contribute towards such services in accordance with Care Act 2014 statutory guidance. You will carry out welfare benefit checks on behalf of the customer to ensure they are claiming the correct benefits for their circumstances and identify / report any under / over payments of benefits. You will also carry out a range of duties such as allocation of work coming into the team, run validation reports to identify work tasks which ensure accuracy of team work as well as collate, record and maintain statistical information relating to the team activity and performance for a variety of reasons.



You will be part of a busy team and will require excellent communication skills as well as decision making within statutory guidelines.



Why work for Sunderland City Council:

andbull; Automatic enrolment with a pay and reward pension scheme with Local Government Pension Scheme

andbull; 26 days leave (excluding bank holidays) with the advantage of an additional leave scheme

andbull; Additional flexi time to allow for work-life balance



This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.



For an informal discussion regarding this post please contact Holly Ovington on 07500552224 or email atandnbsp;holly.ovington@sunderland.gov.uk



Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Operational HR Services by email:andnbsp;jobs@sunderland.gov.uk



Please note that CVs are not acceptable.



Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.