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Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Patient Access Administrator
| Dyddiad hysbysebu: | 10 Chwefror 2025 |
|---|---|
| Cyflog: | £12.31 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Mawrth 2025 |
| Lleoliad: | Brighton, East Sussex, BN2 5BE |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Manpower UK Limited |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | BBBH395971_1739181466 |
Crynodeb
Manpower have an exciting new opportunity for an experienced Administrator to join a Public Sector department as a Patient Access Administrator on a temporary basis.
The role is full time 37.5 hours per week, across Monday - Friday and you'll be paid £12.31 in return for your hard work.
Main Responsibilities:
- Providing efficient and high quality appointment/ reception/ admin services within the Imaging and Nuclear Medicine Dept.
- Ensuring Patients are accurately registered and processed on the Radiology Info System and Patient Admin System, meaning they have the ability to be booked onto appointments when necessary
- Answering complex queries in person and on the phone
- Provide and receive complicated and sensitive information, and give explanations/ instructions clearly and concisely to Patients where barriers may exist including challenging behaviour, learning disabilities or recent bereavements.
- Use Empathy and diplomacy in dealing with members of the public or other staff members
- Ensure accurate input of patient and referral details when registering on the Radiology Info System or Patient Admin System
- Ensure confidentiality is maintained at all times and the adherence to Caldicott and the Data Protection Act.
- Liaise with other departments and stakeholders to ensure a smooth running of the department
Skills to be successful:
- Strong admin and customer service skills
- Empathy - when dealing with tough situations
- Organisation and time management
- Good eye for detail
- Ability to manage own workload and work unsupervised
The role will have a short interview process and if you are successful you'll be subject to Government standard vetting including a Standard DBS.
Please APPLY now to find out more information on the role and a member of the team will be in touch.