Senior Business Analyst
| Posting date: | 06 February 2025 |
|---|---|
| Salary: | £55,557 to £66,058 per year |
| Hours: | Full time |
| Closing date: | 18 February 2025 |
| Location: | NE98 1YX |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 387844/4 |
Summary
Are you a skilled & experienced Senior Business Analyst, and able to work with a wide range of stakeholders?
If so, come and join our community of over 250 Business Analysts.
This vacancy sits within the DWP Place Team, where you will be a key part of the team in delivering continuous Improvements and new projects on the ServiceNow Platform.
You will have an opportunity to show your existing skills delivering changes on the ServiceNow Platform to IT Service Management Module, HR Module, Security Modules, as a minimum and look to improve intelligent automation across the platform.
You will work across the product delivery team as part of a ServiceNow Centre of Excellence Product Delivery Unit to implement and improve business process and support business change to ensure we make full use of the technical capabilities of the tooling.
As a Senior BA within DWP Digital you will lead business analysis activities across a number of teams or a complex area of work in the delivery of service improvements.
You will use your experience of delivery methodologies, translating business and user needs into deliverables working collaboratively to define and achieve value outcomes.
Work with senior business and project stakeholders and will facilitate the setting of project priorities in line with strategic and business goals.
Be a leading figure within the BA community and will play an instrumental role in our active & dynamic Community of Practice.
You will be encouraged to continually grow your management capabilities and will support colleagues to take responsibility for their own learning and development in line with business needs and strategic direction.
As a Senior BA working within DWP Digital these are some of the things you will be doing:
- Work on large, complex products or services, or across a number of products or services simultaneously.
- Lead workshops, interviews and focus groups to effectively understand business problems and user needs within large complex products or services.
- Communicate effectively across senior technical and business stakeholders, ensuring the understanding of requirements and acceptance criteria is aligned.
- You will understand the business processes and activities that impact and that are impacted by the product or service whilst developing an understanding of how the product or service aligns with the wider strategy of the department.
- Lead BA activities and initiatives and will champion continual learning & development within the BA community.
- You will be a leading member of the BA community, taking on leadership and line management responsibilities of BA’s. Additionally, you will play a significant role in capability building and recruitment when required.
- Encourage and promote our delivery methodologies, setting standards across the function and working to educate the BA teams working across the functions on principles, methods and tools to support their development.
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