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Front of House Supervisor
| Posting date: | 04 February 2025 |
|---|---|
| Salary: | £21,543 to £22,681 per year, pro rata |
| Hours: | Part time |
| Closing date: | 16 February 2025 |
| Location: | Canterbury, Kent |
| Remote working: | On-site only |
| Company: | University of Kent |
| Job type: | Permanent |
| Job reference: | CSF-1029-25 |
Summary
If you have experience of supervising staff in an entertainment environment and excellent customer service skills, this part time role (16 hours per week) provides an excellent opportunity for you. We are recruiting a Front of House Supervisor to supervise the public attending and participating in Gulbenkian activities. You will ensure that safety and customer care have the highest priority at all times.
You will enjoy a fast-paced dynamic environment, leading by example to influence and inspire your team to consistently deliver above expectations. You will have a strong eye for detail and be able to think decisively and effectively on your feet.
The work is mostly evenings, including weekends but daytime cover and bank holiday working will be required. Gulbenkian can be operational for seven days a week. Flexible team working is a requirement of the post.
As Front of House Supervisor you can expect to be involved in:
- Providing guidance, support and supervision to your staff
- Ensuring the safety and customer care of the public engaging in Gulbenkian activity, regularly secure the building, follow Health and Safety and Cash Handling policies and procedures
- Delivering Gulbenkian customer values ‘Welcoming & engaging everybody, behaving professionally & keeping informed, staying attentive & taking the initiative’
What will you bring to the role?
- GCSE English and Maths grade C/4 and above or equivalent
- Experience of working with the public and providing excellent customer service
- Experience of supervising staff within an entertainment environment
- Excellent IT skills and the ability to work under pressure and meet tight deadlines
- Able to work unsociable and flexible hours
For more information on this role, and to review our job description and benefits, please follow the link below to our website.
You will enjoy a fast-paced dynamic environment, leading by example to influence and inspire your team to consistently deliver above expectations. You will have a strong eye for detail and be able to think decisively and effectively on your feet.
The work is mostly evenings, including weekends but daytime cover and bank holiday working will be required. Gulbenkian can be operational for seven days a week. Flexible team working is a requirement of the post.
As Front of House Supervisor you can expect to be involved in:
- Providing guidance, support and supervision to your staff
- Ensuring the safety and customer care of the public engaging in Gulbenkian activity, regularly secure the building, follow Health and Safety and Cash Handling policies and procedures
- Delivering Gulbenkian customer values ‘Welcoming & engaging everybody, behaving professionally & keeping informed, staying attentive & taking the initiative’
What will you bring to the role?
- GCSE English and Maths grade C/4 and above or equivalent
- Experience of working with the public and providing excellent customer service
- Experience of supervising staff within an entertainment environment
- Excellent IT skills and the ability to work under pressure and meet tight deadlines
- Able to work unsociable and flexible hours
For more information on this role, and to review our job description and benefits, please follow the link below to our website.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.