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Lettings Assistant - Part Time
| Posting date: | 24 January 2025 |
|---|---|
| Salary: | £12,162 to £14,284 per year |
| Hours: | Part time |
| Closing date: | 09 February 2025 |
| Location: | Nottingham, Nottinghamshire |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Nottingham Community Housing Association |
| Job type: | Permanent |
| Job reference: |
Summary
The Vacancy
Are you passionate about delivering excellent customer service and helping people find their next home? Join our dynamic Lettings Team at NCHA!
As a part-time Lettings Assistant, you’ll play a vital role in delivering our vision of More Homes, Great Services, and Better Lives. You’ll support the Lettings Team in the allocation of NCHA properties, ensuring minimum void times, sustainable tenancies, and communities while providing the best possible customer experience.
Why Join Us?
Impactful Work: You’ll support lettings across 32 Local Authority areas, ensuring customers find their perfect home.
Flexibility: Work from our modern Clifton office at least 2 days a week and enjoy the option to work from home for the remaining half day.
Supportive Environment: Comprehensive training with our Lettings Senior Assistant and close collaboration with the team.
Training and Development: Receive hands-on training from our Lettings Senior Assistant and team members.
See more about our benefits on our website and see why you should work with us!
Who We’re Looking For
Experience in a customer-focused role, with excellent verbal and written communication skills.
Well-organised, adaptable, and comfortable working both independently and as part of a team.
Proficient in IT, particularly Excel, Word, and Outlook, and keen to learn property advertising platforms.
A positive, enthusiastic attitude towards learning lettings processes.
Key Responsibilities
Advertise void properties and minimise re-let times.
Respond to customer enquiries and support with tenancy terminations, allocations, and lettings processes.
Maintain accurate records and produce reports as needed to support the team.
Collaborate with your Lettings Team colleagues to meet KPIs and deliver excellent customer experiences.
What We Offer
The chance to gain valuable experience in a fast-paced and rewarding role.
A collaborative, supportive work environment in our brand-new, open-plan Clifton office.
Working Hours
This role is the other half of an existing Part Time Lettings Assistant role. The working pattern for this role is as follows:
Wednesday - 13:30 to 17:00
Thursday - 09:00 to 17:00
Friday - 09:00 to 17:00
Ready to make a difference? Apply now to join our team and help us build sustainable communities!
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Some Benefits
Wellbeing
plan
NCHA
pension
Free DBS
checks
£250 referral bonus
Generous annual
leave
Free healthcare
cash plan
Company social
events
Enhanced maternity, paternity and adoption leave and pay
Free training and development
Access to cycle to work and discounted bus pass schemes
Are you passionate about delivering excellent customer service and helping people find their next home? Join our dynamic Lettings Team at NCHA!
As a part-time Lettings Assistant, you’ll play a vital role in delivering our vision of More Homes, Great Services, and Better Lives. You’ll support the Lettings Team in the allocation of NCHA properties, ensuring minimum void times, sustainable tenancies, and communities while providing the best possible customer experience.
Why Join Us?
Impactful Work: You’ll support lettings across 32 Local Authority areas, ensuring customers find their perfect home.
Flexibility: Work from our modern Clifton office at least 2 days a week and enjoy the option to work from home for the remaining half day.
Supportive Environment: Comprehensive training with our Lettings Senior Assistant and close collaboration with the team.
Training and Development: Receive hands-on training from our Lettings Senior Assistant and team members.
See more about our benefits on our website and see why you should work with us!
Who We’re Looking For
Experience in a customer-focused role, with excellent verbal and written communication skills.
Well-organised, adaptable, and comfortable working both independently and as part of a team.
Proficient in IT, particularly Excel, Word, and Outlook, and keen to learn property advertising platforms.
A positive, enthusiastic attitude towards learning lettings processes.
Key Responsibilities
Advertise void properties and minimise re-let times.
Respond to customer enquiries and support with tenancy terminations, allocations, and lettings processes.
Maintain accurate records and produce reports as needed to support the team.
Collaborate with your Lettings Team colleagues to meet KPIs and deliver excellent customer experiences.
What We Offer
The chance to gain valuable experience in a fast-paced and rewarding role.
A collaborative, supportive work environment in our brand-new, open-plan Clifton office.
Working Hours
This role is the other half of an existing Part Time Lettings Assistant role. The working pattern for this role is as follows:
Wednesday - 13:30 to 17:00
Thursday - 09:00 to 17:00
Friday - 09:00 to 17:00
Ready to make a difference? Apply now to join our team and help us build sustainable communities!
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Some Benefits
Wellbeing
plan
NCHA
pension
Free DBS
checks
£250 referral bonus
Generous annual
leave
Free healthcare
cash plan
Company social
events
Enhanced maternity, paternity and adoption leave and pay
Free training and development
Access to cycle to work and discounted bus pass schemes
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.