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Service Manager

Job details
Posting date: 08 January 2025
Salary: £30,000 to £40,000 per year
Additional salary information: £37,000 per annum (plus excellent benefits)
Hours: Full time
Closing date: 05 February 2025
Location: HP20 1FY
Company: United Response
Job type: Permanent
Job reference: UNIT186719

Summary

Role: Service Manager

Hours: Full Time

Salary: £37,000

Location: Buckinghamshire

Who we are

United Response is a leading national charity providing support to young people and adults with learning disabilities and mental health needs. We believe in championing the right of disabled people to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.

Making it happen- your Role

We have a fantastic opportunity for an experienced Service Manager to come and join our Buckinghamshire supported living services, and further develop United Response’s reputation as an outstanding provider within the area.

Applications are welcomed from individuals who have experience working with clients who have autism and an in depth knowledge of both Positive Behaviour and Active Support.

You will maintain and enhance our high standards and build strong working relationships with our customers, regulators and other important stakeholders. This will include taking direct management responsibility for referrals, health and safety, compliance issues and financial control. You will also play an important strategic role in defining, developing and implementing our growth plans.

You will oversee two of our supported-living services and be responsible for mentoring and guiding a team whilst leading good practice and developing excellence in service. You will provide management support whilst supporting people to build community relationships.

To be a great Service Manager, you will need to hold a minimum NVQ level 5 in Social Care Management or equivalent with proven experience within social care at a management level, (Applications will also be considered from individuals working towards listed qualifications)

You must have a positive attitude towards issues of learning disability and mental health and a comprehensive understanding of these issues in practice. With the ability to act as lead practitioner and develop the teams skills via supervision and on the job coaching, you will have the aptitude to respond to the needs of a 24 hour service to include on call arrangements and a need to provide management cover when required and therefore a flexible approach is essential.

The benefits

  • 20 days paid annual leave (plus 8 bank holidays, pro rata for part time), which increases after 3 and 5 years’ service
  • Pension contribution
  • Access to free occupational health, physiotherapy, counselling and advice services
  • Travel to work scheme (season ticket loan)
  • Access to an online shopping platform with discounts from over 3,500 retailers

The successful applicant will be subject to a full DBS check.

We reserve the right to close this vacancy early.

United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with disabilities. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. If you are interested in applying for employment with United Response and are in need of support to navigate our website or to complete your application please send an email with your request to recruitment@unitedresponse.org.

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.