Trainee Community Care Navigator | Manchester University NHS Foundation Trust
Posting date: | 20 December 2024 |
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Salary: | Not specified |
Additional salary information: | £23,615 Per annum, pro rata |
Hours: | Full time |
Closing date: | 19 January 2025 |
Location: | Harpurhey, M9 4DA |
Company: | Manchester University NHS Foundation Trust |
Job type: | Permanent |
Job reference: | 6767950/349-CSS-6767950 |
Summary
We are recruiting a full-time (37.5 hrs) Trainee Care Navigator to join our Community Diagnostic Centre (CDC) in Harpurhey.
You will join our admin team, covering reception and booking and scheduling patients in for their Diagnostic tests.
The CDC offers a community facing diagnostics service with focus on delivering a seamless interface between primary care, hospital and community health and social care services, ensuring the people of
Manchester have access to the right services at the right time in the right location.
This role is an opportunity to be trained as a Community Diagnostic Centre Care Navigator whereby you will develop to support in all aspects of the patient journey.
Working effectively as part of a small team:
Provide a high-quality and customer-focused reception service at the North Manchester Community Diagnostic Centre.
As directed, support the booking and scheduling functions, including making routine appointment reminder and follow-up calls to patients who don’t attend.
Ensure a high level of customer service through effective and timely communication with patients, managers and staff.
Recruitment Team into this box for every advert due to be posted.
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.
We’re looking forward to hearing from you!
This advert closes on Sunday 5 Jan 2025
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