Patient Services - Secretary
| Posting date: | 27 September 2024 |
|---|---|
| Salary: | £11.60 to £11.60 per hour |
| Additional salary information: | £11.60 an hour |
| Hours: | Full time |
| Closing date: | 13 October 2024 |
| Location: | Peterborough, PE8 4JA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3007-24-0260 |
Summary
Job Summary To provide secretarial support services across Lakeside Surgery sites and to help ensure that adequate cover is provided, in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Job Responsibilities Administration To have a thorough knowledge of all practice procedures To work in accordance with written protocols Time management and prioritising workload Creation of referral letters, general letters to patients and hospitals and medical reports Liaison with Hospitals, ICB and service providers. Booking appointments on Choose and Book system and attaching referral letters electronically General housekeeping of the department Taking of outgoing post to post office Additional Tasks Duties may be varied from time to time under the direction of the Management team, dependant on current and evolving practice workload and staffing levels This job description is not exhaustive and may be adjusted periodically after review and consultation You will also be expected to carry out any reasonable duties which may be requested from time-to time. This is a description of the job as it is presently constituted. It is the practice of Lakeside Healthcare group to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are being proposed. This will be conducted in consultation with you. This job description is supported by annual objectives and performance standards via an annual appraisal to provide an indication of the level of performance expected from the role.