ICT Support Officer
| Posting date: | 19 September 2024 |
|---|---|
| Salary: | £16.14 to £20.19 per hour |
| Additional salary information: | £16.14 per hour PAYE (equivalent to £20.19 umbrella) |
| Hours: | Full time |
| Closing date: | 19 October 2024 |
| Location: | Sefton, Liverpool |
| Remote working: | On-site only |
| Company: | Neway International Ltd |
| Job type: | Contract |
| Job reference: | 1365023 |
Summary
Neway is looking for an ICT Support Officer to join our client based with Sefton Council.
This role is starting at the beginning of November, initially for a 3 month contract that is likely to be extended.
Details: Support the delivery of effective ICT Services across Sefton, working in partnership with both Services and the Managed ICT Service Provider
MAIN DUTIES:
1. Support the Service Delivery Lead to effectively manage the delivery of the operational ICT Service, to ensure that this delivers key Council Outcomes and offers value for money
2. Review, interpret and validate ICT performance data against key performance indicators and supporting management information provided by the Managed Service Provider
3. Monitor any ICT incidents and ensure effective communication of risks and issues to all stakeholders
4. Support the delivery of the ICT Communications plan, including the coordination of ICT operational groups and drop in sessions as required.
5. Act as an escalation point for Council departments in relation to operational ICT matters
6. Be accountable for the delivery of the corporate printing contract
This role is starting at the beginning of November, initially for a 3 month contract that is likely to be extended.
Details: Support the delivery of effective ICT Services across Sefton, working in partnership with both Services and the Managed ICT Service Provider
MAIN DUTIES:
1. Support the Service Delivery Lead to effectively manage the delivery of the operational ICT Service, to ensure that this delivers key Council Outcomes and offers value for money
2. Review, interpret and validate ICT performance data against key performance indicators and supporting management information provided by the Managed Service Provider
3. Monitor any ICT incidents and ensure effective communication of risks and issues to all stakeholders
4. Support the delivery of the ICT Communications plan, including the coordination of ICT operational groups and drop in sessions as required.
5. Act as an escalation point for Council departments in relation to operational ICT matters
6. Be accountable for the delivery of the corporate printing contract