Sales Coordinator
| Posting date: | 12 August 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 11 September 2024 |
| Location: | Oldham, North West, OL9 9RJ |
| Company: | Sunbelt Rentals UK |
| Job type: | Permanent |
| Job reference: | 53943245 |
Summary
About The Role
Are you ready for your next role in a successful, progressive company with fantastic career development opportunities?
We’re looking for the very best talent to join us at this exciting time in our journey, as we continue to strengthen our market leader position by providing an even better customer experience. Would you like to be part of this?
We have an exciting role for a Sales Coordinator who will be integral to the success of our sales strategy. In this role you'll be responsible for delivering a best-in-class service whilst using product knowledge and expertise to maximise upselling opportunities. Your days will be spent taking incoming sales enquiries and generating quotes via the telephone, email or responding to website requests. You’ll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. You’ll enjoy building relationships with both customer, internal/ field sales team and the hire desk.
This would be a fantastic opportunity for Customer Service professionals who thrive in an inbound sales or account management environment to help us to deliver our customer promise - to delight every customer, every time.
What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
About The Candidate
We'll provide you with training to ensure that you’re confident, equipped and empowered to deliver an exceptional experience to your customers. We’ll also support your personal growth and development to support your longer term Sunbelt career aspirations.
To succeed in the role you will have the following:
- Demonstrable administrative and customer service skills
- Good interpersonal and communication skills - including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
- Able to work both independently and as part of a team - you'll be an effective team member with a highly supportive, collaborative approach
- Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
- A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
- A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
- A good level of computer literacy in MS Office packages and ideally in Sales Operating systems. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role.
About The Company
Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.
Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.
Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.
Are you ready for your next role in a successful, progressive company with fantastic career development opportunities?
We’re looking for the very best talent to join us at this exciting time in our journey, as we continue to strengthen our market leader position by providing an even better customer experience. Would you like to be part of this?
We have an exciting role for a Sales Coordinator who will be integral to the success of our sales strategy. In this role you'll be responsible for delivering a best-in-class service whilst using product knowledge and expertise to maximise upselling opportunities. Your days will be spent taking incoming sales enquiries and generating quotes via the telephone, email or responding to website requests. You’ll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. You’ll enjoy building relationships with both customer, internal/ field sales team and the hire desk.
This would be a fantastic opportunity for Customer Service professionals who thrive in an inbound sales or account management environment to help us to deliver our customer promise - to delight every customer, every time.
What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
About The Candidate
We'll provide you with training to ensure that you’re confident, equipped and empowered to deliver an exceptional experience to your customers. We’ll also support your personal growth and development to support your longer term Sunbelt career aspirations.
To succeed in the role you will have the following:
- Demonstrable administrative and customer service skills
- Good interpersonal and communication skills - including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
- Able to work both independently and as part of a team - you'll be an effective team member with a highly supportive, collaborative approach
- Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
- A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
- A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
- A good level of computer literacy in MS Office packages and ideally in Sales Operating systems. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role.
About The Company
Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.
Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.
Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.