Warning
This job advert has expired and applications have closed.
Lifeline Response Officer
| Posting date: | 02 August 2024 |
|---|---|
| Salary: | £20,001.00 to £30,000.00 per year |
| Additional salary information: | £25, 119 to £26, 421 (pro-rata) |
| Hours: | Full time |
| Closing date: | 18 August 2024 |
| Location: | Darlington, DL1 5QT |
| Company: | Darlington Borough Council |
| Job type: | Permanent |
| Job reference: | 268138 |
Summary
Lifeline Services have been providing award winning support to the residents of Darlington since 1989 and the equipment that we provide gives the user and their families the reassurance needed to enable them to live safely and independently in their own home.
The response team is based at our Town Hall office and the integral duties ofandnbsp;a Lifeline Response officer is the demonstration, installation and monitoring of various technology and the responding to any emergency calls as necessary. Our officers must be able to think dynamically, in a fast paced and busy environment.
You will be confident in the use of databases and Microsoft office packages with a good understanding of GDPR to meet with the administrative duties of the role.
You will need to be approachable with a and#39;can doand#39; attitude and amongst other valuable skills, be sociable, flexible and possessandnbsp;the ability to communicate effectively and with compassion to our clients.
It would be an advantage to have a strong background of working in a customer facing role with experience of older and more vulnerable people.
andnbsp;
The current shifts that we have available are:
Friday evening 21:30 to 07:30
Saturday evening 21:30 to 07:30
Sunday evening 21:30 to 07:30
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
32 days Annual Leave plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
Flexible working
Generous Maternity, Paternity and Adoption Leave schemes
Staff equality forums
Green Car Leasing Scheme
Access to a wide range of training, learning and development
Physiotherapy service
Confidential counselling service
Great wellbeing offer
Cycle to Work Scheme
Dolphin Centre Fit for Life Discounts
Local and National retailer discounts
Arriva Employee Travel Club
For the full range of benefits we offer, please see our and#39;Why work for usand#39; internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/
So, whether you have been caring for a family member or friend, working in retail and fancy a change, are currently volunteering or planning on re-joining the workforce-Look no further as a role at Lifeline Services could be for you!
For detailed information on this role, please refer to the Job Description and Person Specification or for anandnbsp;informal discussion please contact 01325 406888 and ask to speak to a Lifeline Senior officer.
General Information for Applicants:
All applicant email correspondence will come from and#39;donotreply@northeastjobs.org.ukand#39; and may be directed to your Junk folder depending on the settings of your email account.
Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.
If you are experiencing problems applying for this vacancy via North East Jobs, please contact the HR Team on 01325 405486 or HR@darlington.gov.uk , who will be happy to assist.
The response team is based at our Town Hall office and the integral duties ofandnbsp;a Lifeline Response officer is the demonstration, installation and monitoring of various technology and the responding to any emergency calls as necessary. Our officers must be able to think dynamically, in a fast paced and busy environment.
You will be confident in the use of databases and Microsoft office packages with a good understanding of GDPR to meet with the administrative duties of the role.
You will need to be approachable with a and#39;can doand#39; attitude and amongst other valuable skills, be sociable, flexible and possessandnbsp;the ability to communicate effectively and with compassion to our clients.
It would be an advantage to have a strong background of working in a customer facing role with experience of older and more vulnerable people.
andnbsp;
The current shifts that we have available are:
Friday evening 21:30 to 07:30
Saturday evening 21:30 to 07:30
Sunday evening 21:30 to 07:30
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
32 days Annual Leave plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
Flexible working
Generous Maternity, Paternity and Adoption Leave schemes
Staff equality forums
Green Car Leasing Scheme
Access to a wide range of training, learning and development
Physiotherapy service
Confidential counselling service
Great wellbeing offer
Cycle to Work Scheme
Dolphin Centre Fit for Life Discounts
Local and National retailer discounts
Arriva Employee Travel Club
For the full range of benefits we offer, please see our and#39;Why work for usand#39; internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/
So, whether you have been caring for a family member or friend, working in retail and fancy a change, are currently volunteering or planning on re-joining the workforce-Look no further as a role at Lifeline Services could be for you!
For detailed information on this role, please refer to the Job Description and Person Specification or for anandnbsp;informal discussion please contact 01325 406888 and ask to speak to a Lifeline Senior officer.
General Information for Applicants:
All applicant email correspondence will come from and#39;donotreply@northeastjobs.org.ukand#39; and may be directed to your Junk folder depending on the settings of your email account.
Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.
If you are experiencing problems applying for this vacancy via North East Jobs, please contact the HR Team on 01325 405486 or HR@darlington.gov.uk , who will be happy to assist.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.