Assistant Night Manager
| Posting date: | 15 July 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 14 August 2024 |
| Location: | Twickenham, TW20 0YL |
| Company: | The Arora Group |
| Job type: | Permanent |
| Job reference: | 1122868100 |
Summary
Located in a beautiful country setting with over 200 bedrooms including over 30 opulent suites, the hotel also features fabulous dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness facilities.
Assistant Night Manager
Competitive plus great benefitsWe treat our people like family and our guest like royalty!
Fairmont Windsor Park are looking for an Assistant Night Manager who will be responsible for ensuring a smooth operation, contributing to achieve departmental targets whilst ensuring the excellence of service has been delivered consistently during night shift.
For someone looking to up-skill and develop their seniority in a front of house night position within the luxury space, this is a great opportunity for you.
Applicants will be passionate about guest satisfaction and be competent and consistent with their level of service outside of social hours.
Duties and Responsibilities
- Supervising the night team and supporting the Night Manager
- Checking-in, checking-out, payment transactions, guest queries, telephone handling, foreign currency, reservation handling, cash handling, shift opening and closing procedures, wake up calls, newspaper orders, night audit procedures.
- Maintaining all equipment and work areas, including key and cash security
- Following all company Health and Safety guidelines
- Attending company training as and when required.
Skills & Experience
- Previous hotel front office / nights experience is essential.
- Previous customer service experience is essential.
- A capability and commitment to delivering high levels of customer care.
- A positive attitude and excellent communication skills
- Experience of working with and supervising a winning team
- Computer literacy
- Cash handling experience
What do we offer
- A very competitive salary
- Generous service charge
- Tastecard Membership
- 28 days paid holiday with an extra 5 days, following 5 years’ service.
- Discounted hotel room rates across our hotels, for you and friends and family
- Fantastic Training and Development opportunities
- Free Meals on shift
- Accor Benefits
- Discount on Merlin Attraction tickets
If you believe that you fit the position of Assistant Night Manager – please apply today!