Graduate Insight Analyst
| Posting date: | 08 July 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 07 August 2024 |
| Location: | Croydon, CR0 2EU |
| Company: | inploi |
| Job type: | Permanent |
| Job reference: | 75643473 |
Summary
Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
Role Purpose:
Develop insight from multiple data sources to provide a 360-degree view that drives decision making within multiple business areas including customer understanding, product ranging, pricing, promotions, ecommerce and marketing.
A typical week in this role includes:
· Using SQL to interrogate our sales and customer databases and extract meaningful information for Superdrug and our key suppliers.
· Combine multiple data sources into actionable insight for the Superdrug business and present back to decision makers to ensure understanding and appropriate action is taken.
· Help to democratise data out to the rest of the business through tools such as Tableau to ensure decision making is insight led.
· Support the commercial teams with range reviews, price and promotional analysis by enabling them to understand Category, Brand and SKU level performance based on customer and sales metrics.
· Support Marketing and CRM team with analysis of multichannel activity, sharing results and making recommendations to drive planning of future campaigns.
· Develop geographical insight and provide to retail teams as appropriate to drive business growth.
· Work directly with external stakeholders including major household brands in Beauty and FMCG by providing Insight into their brands’ performance at Superdrug and identify opportunities for growth.
· Create and analyse the results from customer surveys to gain deeper understanding of customer behaviour
Stakeholders include:
· Internal – Buying, Merchandising, Marketing, CRM, E-Commerce, Store Teams, Commercial Finance
· External – Suppliers (Multinational FMCG companies) and Research and Data Agencies
This job is a good fit for you if:
· You enjoy making a difference and creating change
· You have a curious nature and can identify patterns and trends within data
· You can develop stories through data and identify opportunities
· You can present ideas with confidence
· You can pick things up quickly and are keen to develop skills across several insight platforms and tools
· You enjoy working in a collaborative team and can share ideas with confidence
· You have an interest in Retail and/or Health & Beauty
· You can work at a fast pace, in an everchanging environment
What you’ll need:
· Degree level education in a numerate, business focused or technical subject. i.e. Mathematics, Statistics, Finance, Business, Economics, IT Programming; or equivalent experience
· Excellent communication skills (both written and spoken)
· Enthusiastic personality
· Microsoft Excel experience
Desirable:
· SQL experience
· Retail or customer service experience (office or shop floor based)
· R/Python/SAS/SPSS programming experience
· Tableau or other data visualisation tool experience
Here's what's in it for you
- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
- 2 staff discount codes for yourself and a family member or friend
- 30% discount on Superdrug Own Brand Products both in store and online
- Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
- Company pension matching and bonus
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
- We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
- Unrivalled Learning and Development programmes
Come and be part of something special.
Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
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