Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Operational Manager
| Dyddiad hysbysebu: | 18 Mehefin 2024 |
|---|---|
| Cyflog: | £22.99 i £29.99 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 18 Gorffennaf 2024 |
| Lleoliad: | Bradford, West Yorkshire, BD1 1HX |
| Cwmni: | redwigwam |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | b95bb299-ee03-4693-bed0-76f616463660 |
Crynodeb
**About Us:**
Hair Horizons Salon & Day Spa is a renowned unisex salon dedicated to providing top-tier hair and spa services across multiple branches. Our mission is to deliver exceptional beauty and wellness experiences while fostering a positive and inclusive environment for our clients and staff. We are looking for a highly skilled and motivated Operational Manager to oversee and optimize our operations, ensuring smooth and efficient functioning across all branches.
**Job Description:**
The Operational Manager will play a critical role in managing and enhancing the daily operations of Hair Horizons Salon & Day Spa. This individual will oversee staff performance, maintain operational excellence, and ensure the delivery of high-quality services to our clients. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for the beauty and wellness industry.
**Key Responsibilities:**
Operational Oversight:
- Manage daily operations across all branches to ensure efficiency and effectiveness.
- Develop and implement operational policies and procedures.
- Ensure compliance with industry regulations and salon standards.
Staff Management:
- Recruit, train, and supervise salon and spa staff.
- Conduct regular performance evaluations and provide constructive feedback.
- Foster a positive work environment and promote teamwork.
Client Satisfaction:
- Monitor and enhance client satisfaction through consistent delivery of high-quality services.
- Address and resolve client complaints and issues promptly.
- Implement client feedback to improve services and operations.
Financial Management:
- Oversee budgeting, financial reporting, and cost management.
- Monitor and analyze financial performance to identify areas for improvement.
- Develop and implement strategies to achieve financial goals.
Inventory and Supplies:
- Manage inventory and ensure the availability of necessary supplies and products.
- Negotiate with suppliers and maintain strong vendor relationships.
- Implement inventory control measures to minimize waste and reduce costs.
Marketing and Promotion:
- Collaborate with the marketing team to develop and execute promotional strategies.
- Analyze market trends and client needs to enhance service offerings.
- Organize and oversee special events, promotions, and marketing campaigns.
Facility Management:
- Ensure all facilities are clean, well-maintained, and compliant with health and safety regulations.
- Coordinate repairs and maintenance as needed.
Technology and Systems:
- Implement and manage salon management software and other technological tools.
- Train staff on using software for booking, inventory, and client management.
**Qualifications:**
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
- Proven experience in an operational management role, preferably in the beauty or wellness industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Solid understanding of financial management and budgeting.
- Proficient in using salon management software and other relevant technology.
- Ability to handle multiple tasks and work under pressure.
- Strong problem-solving and decision-making abilities.
**Benefits:**
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits.
- Ongoing professional development and training opportunities.
- Employee discounts on salon and spa services.
- Opportunities for career advancement within a growing company.
**How to Apply:**
If you are a dynamic and experienced professional looking to make a significant impact in a thriving salon and day spa environment, we would love to hear from you! Please send your resume with the subject line "Operational Manager Application."
Hair Horizons Salon & Day Spa is a renowned unisex salon dedicated to providing top-tier hair and spa services across multiple branches. Our mission is to deliver exceptional beauty and wellness experiences while fostering a positive and inclusive environment for our clients and staff. We are looking for a highly skilled and motivated Operational Manager to oversee and optimize our operations, ensuring smooth and efficient functioning across all branches.
**Job Description:**
The Operational Manager will play a critical role in managing and enhancing the daily operations of Hair Horizons Salon & Day Spa. This individual will oversee staff performance, maintain operational excellence, and ensure the delivery of high-quality services to our clients. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for the beauty and wellness industry.
**Key Responsibilities:**
Operational Oversight:
- Manage daily operations across all branches to ensure efficiency and effectiveness.
- Develop and implement operational policies and procedures.
- Ensure compliance with industry regulations and salon standards.
Staff Management:
- Recruit, train, and supervise salon and spa staff.
- Conduct regular performance evaluations and provide constructive feedback.
- Foster a positive work environment and promote teamwork.
Client Satisfaction:
- Monitor and enhance client satisfaction through consistent delivery of high-quality services.
- Address and resolve client complaints and issues promptly.
- Implement client feedback to improve services and operations.
Financial Management:
- Oversee budgeting, financial reporting, and cost management.
- Monitor and analyze financial performance to identify areas for improvement.
- Develop and implement strategies to achieve financial goals.
Inventory and Supplies:
- Manage inventory and ensure the availability of necessary supplies and products.
- Negotiate with suppliers and maintain strong vendor relationships.
- Implement inventory control measures to minimize waste and reduce costs.
Marketing and Promotion:
- Collaborate with the marketing team to develop and execute promotional strategies.
- Analyze market trends and client needs to enhance service offerings.
- Organize and oversee special events, promotions, and marketing campaigns.
Facility Management:
- Ensure all facilities are clean, well-maintained, and compliant with health and safety regulations.
- Coordinate repairs and maintenance as needed.
Technology and Systems:
- Implement and manage salon management software and other technological tools.
- Train staff on using software for booking, inventory, and client management.
**Qualifications:**
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
- Proven experience in an operational management role, preferably in the beauty or wellness industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Solid understanding of financial management and budgeting.
- Proficient in using salon management software and other relevant technology.
- Ability to handle multiple tasks and work under pressure.
- Strong problem-solving and decision-making abilities.
**Benefits:**
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits.
- Ongoing professional development and training opportunities.
- Employee discounts on salon and spa services.
- Opportunities for career advancement within a growing company.
**How to Apply:**
If you are a dynamic and experienced professional looking to make a significant impact in a thriving salon and day spa environment, we would love to hear from you! Please send your resume with the subject line "Operational Manager Application."