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Communication Support Worker
| Posting date: | 17 June 2024 |
|---|---|
| Salary: | £27,129.00 to £28,649.00 per year |
| Additional salary information: | £27129.00 - £28649.00 a year |
| Hours: | Full time |
| Closing date: | 01 July 2024 |
| Location: | Edgware, HA8 0AD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9824-24-1057 |
Summary
To be responsible for triaging and accepting suitable referrals to the Communication Support Service To carry out an assessment and objective measures of needs and in collaboration with the stroke survivor and/or carer, develop an individual communication recovery plan to address needs and meet desired outcomes. Including the ability to prescribe and order a designated range of equipment and instruct on using these. To work collaboratively with the Speech and Language Therapist and other health and social care professionals for the benefit of the client To provide support in hospital, on return home and other settings as appropriate, offering a person centered, goal oriented, continuity of care and casework-based support service. To support stroke survivors and carers by offering a range of solutions including coordination and system navigation of health and social care; personalized information; representation and advocacy; emotional and practical advice and support; help to self- manage and goal setting. To refer on to other services where appropriate ensuring information about local services, referral options and sources of support is relevant, appropriate, and up to date. It is important that there are good links, joint integrated working with referrers and with those agencies to whom referrals can be made in the wider community, health and social care and beyond (including GPs, the private and voluntary sector, local housing providers, district and borough councils as appropriate). Respond to signs of acute emotional distress (for example, depression, abuse, suicide, and relationship problems) and refer to other agencies, where appropriate. To observe the clients environment and report situations that may be detrimental to the patients health to the appropriate professional. To recruit, train and manage a team of volunteers, identifying regular opportunities for their involvement in the core delivery of the service and ensuring their involvement is recorded appropriately. To hold regular 1-1 support and team meetings for all volunteers To be responsible for the day-to-day co-ordination of the services including: 1 to 1 support either personally or via volunteers Providing blocks of communication groups to address communication needs. Organizing and monitoring community involvement programs for service users to engage with local activities (such as the stroke caf) Within commissioning agreements, initiate and run support groups for stroke survivors and carers forming part of their longer-term support. To keep accurate and up to date confidential records and reports and to provide routine monitoring information as required. To be willing to travel during your duties in the Barnet community and possibly PAN London To develop opportunities for peer support and community activity beyond the commissioned service, maintaining excellent working relationships with other voluntary sector and local organizations To be willing to travel during your duties. Please refer to the attached Job Description and Person Specification for full list of main responsibilities