Senior Intelligence Analyst
| Posting date: | 22 May 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 21 June 2024 |
| Location: | NN4 7SL |
| Company: | Mitie |
| Job type: | Contract |
| Job reference: | 53734 |
Summary
Company Description
Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools, and government offices. Mitie has over 77,500 people, 100+ office locations, and thousands of customers across the country, and provides a range of services to other companies based overseas. There's no limit to what you can achieve if you work for us. Values Delivering the exceptional, every day.
-Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
-Our promise to our people: a place to work where you can thrive and be your best every day.
-Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
-Our culture - our core values and how we behave:
-We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
-We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
-We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
-Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
-Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Job Description
Objectives and Responsibilities
This is an exciting opportunity to join Mitie Intelligence Services (MIS) as part of the Intelligence Hub, in a new role within the rapidly evolving and growing team. This role will be focused on delivering a portfolio of intelligence services for a major multinational bank located in London with a varied portfolio of global offices and international travellers, working alongside a range of key internal and external stakeholders.
The Intelligence Hub's remit is to provide an open-source intelligence (OSINT) capability to Mitie, and for Mitie's clients. The Intelligence Hub is responsible for the identification of potential threats to our client's employees and business operations and the delivery of timely, actionable threat intelligence for the purpose of informing and facilitating our clients' decision-making process so identified threats can be mitigated. The Intelligence Hub also provides major incident communications support in response to a significant incident and bespoke, digital investigation services in response to unique and individual security requirements.
The ideal candidate will have experience of working in a security intelligence-related environment, either within law enforcement, military, government, or the private sector. You will be a confident and assertive decision-maker with the ability to work in a highly dynamic, agile environment, with excellent judgement and written communication skills. Hands-on and driven, you will inspire others with your passion to provide excellent threat reporting to assist client security decision-making and improve business resilience. Comprehensive understanding of global security issues and their associated risks to business is key.
Key Accountabilities and Role Overview
-Working with the senior client, account manager, Intelligence Hub, and other internal and external stakeholders to create and deliver a range of intelligence products related to a travel risk management service and other service lines relevant to customer security concerns.
-Responsibility for the creation of high-quality, relevant, and concise intelligence reports and briefings, covering threats to physical security and travellers such as terrorism, crime, and activism. This will include the production of thematic intelligence reports and intelligence products focused on threats to customer people, assets, and events.
-Delivering intelligence briefings for senior Mitie and customer representatives, both in a strategic context and during live incidents related to national and international incidents.
-This role does not currently involve line management responsibilities but given the expected high calibre and experience of the successful applicant, they are expected to act as a mentor and coach to junior employees.
-Attending customer meetings as required to brief the strategic intelligence picture, as well as building customer relationships with various internal and external stakeholders at varying levels of seniority.
Key Skills and Experience
-Degree-educated, or an equivalent qualification, in a relevant subject matter area.
-At least three years previous experience of working within a threat intelligence environment, such as within the military, government, law enforcement or security sectors.
-Highly skilled in building relationships with customers and partners.
-Ability to formulate logical and measured assessments of risk/threat based on information available while understanding the intelligence requirements of customers.
-Demonstrable experience in processing and analysing both qualitative and quantitative data.
-Excellent verbal and written communication skills, with a high level of attention to detail and fluency in both spoken and written English.
-Reliable, flexible, and discrete.
-Demonstrable knowledge of global events and their security impacts.
-Experience in interrogating and exploiting social media platforms as a source of threat intelligence
Desirable Skills and Experience
-Demonstrable major knowledge of global events and their security impacts.
-A ‘can do' attitude, with a desire problem solve and deliver exceptional service.
-Innovative in approach, seeking new and unique solutions to meet the customer's needs.
-Fluency in one or more modern languages desirable.
-Masters Degree or equivalent qualification in a relevant subject matter area.
Key Relationships and Stakeholders
-Senior client and other key customer security officials
-Senior external partners, including police
-Mitie Intelligence Hub and other bespoke Mitie Intelligence functions.
Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools, and government offices. Mitie has over 77,500 people, 100+ office locations, and thousands of customers across the country, and provides a range of services to other companies based overseas. There's no limit to what you can achieve if you work for us. Values Delivering the exceptional, every day.
-Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
-Our promise to our people: a place to work where you can thrive and be your best every day.
-Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
-Our culture - our core values and how we behave:
-We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
-We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
-We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
-Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
-Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Job Description
Objectives and Responsibilities
This is an exciting opportunity to join Mitie Intelligence Services (MIS) as part of the Intelligence Hub, in a new role within the rapidly evolving and growing team. This role will be focused on delivering a portfolio of intelligence services for a major multinational bank located in London with a varied portfolio of global offices and international travellers, working alongside a range of key internal and external stakeholders.
The Intelligence Hub's remit is to provide an open-source intelligence (OSINT) capability to Mitie, and for Mitie's clients. The Intelligence Hub is responsible for the identification of potential threats to our client's employees and business operations and the delivery of timely, actionable threat intelligence for the purpose of informing and facilitating our clients' decision-making process so identified threats can be mitigated. The Intelligence Hub also provides major incident communications support in response to a significant incident and bespoke, digital investigation services in response to unique and individual security requirements.
The ideal candidate will have experience of working in a security intelligence-related environment, either within law enforcement, military, government, or the private sector. You will be a confident and assertive decision-maker with the ability to work in a highly dynamic, agile environment, with excellent judgement and written communication skills. Hands-on and driven, you will inspire others with your passion to provide excellent threat reporting to assist client security decision-making and improve business resilience. Comprehensive understanding of global security issues and their associated risks to business is key.
Key Accountabilities and Role Overview
-Working with the senior client, account manager, Intelligence Hub, and other internal and external stakeholders to create and deliver a range of intelligence products related to a travel risk management service and other service lines relevant to customer security concerns.
-Responsibility for the creation of high-quality, relevant, and concise intelligence reports and briefings, covering threats to physical security and travellers such as terrorism, crime, and activism. This will include the production of thematic intelligence reports and intelligence products focused on threats to customer people, assets, and events.
-Delivering intelligence briefings for senior Mitie and customer representatives, both in a strategic context and during live incidents related to national and international incidents.
-This role does not currently involve line management responsibilities but given the expected high calibre and experience of the successful applicant, they are expected to act as a mentor and coach to junior employees.
-Attending customer meetings as required to brief the strategic intelligence picture, as well as building customer relationships with various internal and external stakeholders at varying levels of seniority.
Key Skills and Experience
-Degree-educated, or an equivalent qualification, in a relevant subject matter area.
-At least three years previous experience of working within a threat intelligence environment, such as within the military, government, law enforcement or security sectors.
-Highly skilled in building relationships with customers and partners.
-Ability to formulate logical and measured assessments of risk/threat based on information available while understanding the intelligence requirements of customers.
-Demonstrable experience in processing and analysing both qualitative and quantitative data.
-Excellent verbal and written communication skills, with a high level of attention to detail and fluency in both spoken and written English.
-Reliable, flexible, and discrete.
-Demonstrable knowledge of global events and their security impacts.
-Experience in interrogating and exploiting social media platforms as a source of threat intelligence
Desirable Skills and Experience
-Demonstrable major knowledge of global events and their security impacts.
-A ‘can do' attitude, with a desire problem solve and deliver exceptional service.
-Innovative in approach, seeking new and unique solutions to meet the customer's needs.
-Fluency in one or more modern languages desirable.
-Masters Degree or equivalent qualification in a relevant subject matter area.
Key Relationships and Stakeholders
-Senior client and other key customer security officials
-Senior external partners, including police
-Mitie Intelligence Hub and other bespoke Mitie Intelligence functions.