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Digital Trainer | Croydon Health Services NHS Trust

Job details
Posting date: 18 January 2023
Salary: Not specified
Additional salary information: £31,163 - £37,875 pa incl. HCAS (Outer)
Hours: Full time
Closing date: 17 February 2023
Location: Croydon, CR7 7YE
Company: Croydon Health Services
Job type: Permanent
Job reference: 4958279/199-4782660-FM-MT-A

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The post holder will be a key player within the Digital Training team managing, planning and facilitating delivery of high quality formal and informal Digital training on various business critical digital applications including the Trust’s Electronic Patient Record systems (currently Cerner & EMIS). The post holder will provide training to all levels of staff across the organisation to ensure they are confident and competent in the use of our digital systems. The role will also include, but not be limited to, creation of lesson plans for training, supportive documentation for Business as Usual and New Business systems, testing the training environment, administration of learning management systems, training content, on-site engagement with users, supporting development of eLearning, supporting the training administrator with course bookings, answering emails, and other general training admin tasks within the Digital Training team as directed by the Digital Training Manager. You will be expected to be flexible in your working hours and may occasionally be required to work outside core hours where user requirements or projects so require.
Digital Trainer Band 5
• Deliver high quality training on various business critical digital applications including the Trust’s Electronic Patient Record systems (currently Cerner & EMIS) in line with the Trust’s annual objectives and standard requirements
• Devise and update training material and support documentation for Business as Usual and New Business systems as directed by the Digital Training Manager or the Senior
Digital Trainer in line with digital strategic objectives outlined in the Trust’s annual development plan.
• Provide user support across all systems/applications supported by Digital services.
Function as a subject matter expert across a variety of digital service topics including the various clinical systems in use in the organisation and other digital applications including Microsoft Office.
• Evaluate and assess new digital applications used in the Trust in order to provide appropriate training to users.
• Assist with the design and collation of any training needs analysis in order to inform the training strategy for the organisation
• Actively engage in the process to continually assess the effectiveness of digital training and inform future training programmes.
• Deliver end user training of Trust systems and standard desktop software applications to all levels of staff across the organisation in line with the Digital Training lesson plans

Proposed Interview date: 22nd February 2023

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital. Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

This advert closes on Sunday 12 Feb 2023

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