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Student Support Advisor

Job details
Posting date: 13 January 2023
Salary: Not specified
Additional salary information: £23546 - £24233 Per Year
Hours: Full time
Closing date: 11 February 2023
Location: CM16 7HU
Company: AoC Jobs
Job type: Permanent
Job reference: 183629

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Student Support Advisor
Located in Harlow
Full time (37 hours per week)
Starting Salary: £23,546 per annum

About the team
The Student Support team are responsible for providing an efficient and effective Admissions, Bursary, IAG and Administrative support for all prosective and current students at the College, ensuring that all students and parents have a positive experience of the enrolment process from initial advice and guidance, through to enrolment on the appropriate program.
About the role
The successful Student Support Advisor will be responsible for the student recruitment activity from assessing applications through to preparing, organising and overseeing the interview and enrolment process. The Student Support Advisor will provide students, parents, schools and other external organisations with quality advice and guidance on courses, fees and eligibility and will ensure the enrolment process is followed promptly and accurately. These activities will take place both in college, at schools and various other venues
What we are looking for
  • Ideally, Level 2 customer care/guidance qualification or equivalent or willingness to work towards the qualification
  • Excellent communication and interpersonal skills
  • Ability to work with a wide range of people and handle difficult situations
  • Excellent IT skills and a sound knowledge of Microsoft Office
  • Ability to work methodically and accurately under pressure, manage own workload and meet deadlines
What we can offer
The successful candidate can expect the College to fund any training required for the role, investment in their professional development, opportunities to further their career as well as an excellent benefits package including 30 days annual leave plus bank holidays.
If you would like to pop in or have an informal discussion to find out more, please contact Barry Muldoon on 01279 868 025 or email
Closing date for applications is Midday 01/02/2023
This vacancy may close early dependant on the volume of applications received, we therefore encourage you to apply ASAP.
To Apply please visit:
Please do not apply directly through AOC as your application will not be progressed.
This college is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.
As an equal opportunity employer, we welcome applications from all sections of the community.

The closing date for applications to this role is 09/02/2023

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