Job summary
The post holder will have responsibility, with the deputy managers, for leading the management, monitoring and co-ordination of the in-house portering team and will be an on-site expert in portering matters proving support to front line staff in ED and across the Trust.
The post holder will be an experienced portering professional who will act as a competent person for the Trust by advising and monitoring of portering incidents.
The role meets the need to provide day to day operational management support to the General Manager and to the staff within the Portering Department with the aim of ensuring that from a non-clinical perspective the specialty is running effectively and efficiently. The post holder is also part of a wider team within the Facilities Department.
Main duties of the job
To provide day to day operational management support to the General Manager and to the staff within the Portering Department with the aim of ensuring that from a non-clinical perspective the specialty is running effectively and efficiently. The post holder is also part of a wider team within the Facilities Department.
About us
George's, Epsom and St Helier University Hospitals and Health Group is a new hospital group, comprising St George's University Hospitals NHS Foundation Trust (SGUH) and Epsom and St Helier University Hospitals NHS Trust, which includes Sutton Health and Care and Surrey Downs Health and Care. Sharing a single Chairman, Chief Executive and Executive team, the GESH Group is one of the largest healthcare providers in the country, with a combined annual turnover of around £1.5 billion, 16,000 staff, and serving a population of approximately 3.5 million people across South West London, Surrey, Sussex and beyond. The GESH Group provides a full range of local hospital services across its sites at St George's Hospital in Tooting, Queen Mary Hospital in Roehampton, Epsom Hospital and St Helier Hospital, and provides a range of specialist services from St George's.
Job description
Job responsibilities
Please see JD
To provide day to day operational management support to the General Manager and to the staff within the Portering Department with the aim of ensuring that from a non-clinical perspective the specialty is running effectively and efficiently. The post holder is also part of a wider team within the Facilities Department.
Job description
Job responsibilities
Please see JD
To provide day to day operational management support to the General Manager and to the staff within the Portering Department with the aim of ensuring that from a non-clinical perspective the specialty is running effectively and efficiently. The post holder is also part of a wider team within the Facilities Department.
Person Specification
Qualifications & training
Essential
- Facilities Management qualification Degree or equivalent in relevant field
Desirable
- Masters degree in relevant area A/I
Experience
Essential
- 2 years experience of working in NHS/5 years experience in a relevant post, with a proven track record of operational management including staff and financial management.
- Experience of project management/ clinical information systems/
Desirable
- Working in customer facing service environment within the NHS
Knowledge
Essential
- Competent in MS word, Excel and Access
- Ability to develop and implement business policies for own area. Able to interpret complex information in order to act upon and disseminate to others.
- Have an understanding of the NHS complaints procedures.
- Previous experience of change management
Skills
Essential
- Excellent interpersonal, facilitation and communication skills. Ability to work autonomously and within teams. Ability to prioritise workload. Good presentation skills
- Demonstrate an understanding of the concept of clinical governance. Ability to manage and deliver to deadlines and within resources. A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority.
- A good understanding of the changing NHS environment. Influencing skills including the ability to persuade, motivate, and reassure individuals and teams.
- The ability to communicate complex information to ensure understanding of the Trust's and your performance expectations. A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals
Person Specification
Qualifications & training
Essential
- Facilities Management qualification Degree or equivalent in relevant field
Desirable
- Masters degree in relevant area A/I
Experience
Essential
- 2 years experience of working in NHS/5 years experience in a relevant post, with a proven track record of operational management including staff and financial management.
- Experience of project management/ clinical information systems/
Desirable
- Working in customer facing service environment within the NHS
Knowledge
Essential
- Competent in MS word, Excel and Access
- Ability to develop and implement business policies for own area. Able to interpret complex information in order to act upon and disseminate to others.
- Have an understanding of the NHS complaints procedures.
- Previous experience of change management
Skills
Essential
- Excellent interpersonal, facilitation and communication skills. Ability to work autonomously and within teams. Ability to prioritise workload. Good presentation skills
- Demonstrate an understanding of the concept of clinical governance. Ability to manage and deliver to deadlines and within resources. A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority.
- A good understanding of the changing NHS environment. Influencing skills including the ability to persuade, motivate, and reassure individuals and teams.
- The ability to communicate complex information to ensure understanding of the Trust's and your performance expectations. A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
