Job responsibilities
JOB DESCRIPTION
Job Title: Head
of Data
Team: Strategy and
Partnerships Team
Salary range/pay band: c£55,000
dependant on experience
Reports to: Director
of Strategy and Partnerships
Direct reports: None
Hours: 37.5
Location: Christophers(Guildford)/Shooting
Star House (Hampton) with travel as required
Introduction to Shooting Star Childrens Hospices
Shooting Star Childrens Hospices
Shooting Star Childrens Hospices are a leading childrens
hospice charity caring for babies, children and young people with life-limiting
conditions, and their families. We support families across Surrey and South
West London from diagnosis to end of life and throughout bereavement with a
range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical
staffs. Their exceptional commitment and
professionalism is commented on by so many of the supported children and their
families.
It costs £10.5 million a year to maintain our current level
of care and only 30% of that income comes from government funding via the NHS
or local authorities, so we rely on our supporters generosity to keep the
service running. We employ 175 staff, including 98 nursing and medical staff,
providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the North West
and South West of London and Surrey, although will accept children outside
these geographical areas if they do not have access to specialist palliative
care support locally. We have a
reputation for delivering high quality care.
We have a CQC rating of Outstanding
Part 1: Job Profile
a) Main
purpose of job
Shooting Star Childrens Hospices exists to provide the very
best care and support for children with life limiting illness and their
families.
As our Data Lead, youll be accountable for reviewing and
updating our existing data
strategy and implementing it across the organisation, to
support our For Every Family Strategy.
Youll ensure that our data is of high quality, well
understood, and can be used easily for a range of reporting requirements,
including working with external NHS and Social Care stakeholders. By working
with key data champions throughout the organisation, you will enable us to take
strategic and tactical decisions in our business model using data-driven
evidence.
Youll be a vital and valuable member of the organisation,
working effectively with all departments across the Charity and will bring your
knowledge and expertise (especially in data structures and management of data
definitions, data modelling, cleansing and enrichment; data quality assurance,
validation and linkage; and data visualisation) to the table as you advise,
coach, and implement fundamental and sustainable change.
In short, you will lead understanding of data use throughout
the Charity, use and educate best practice, and giving data input in projects
and changes to ensure we grow sustainably with the right data management in
place. Using your logical and creative thinking, data leadership, project
management, communication, and analysis skills daily will help us achieve the
step-change we want to see in our future.
b) Work
relationship
Internal stakeholders
Director
of Strategy and Partnerships
CEO and
all members of the OLT
Heads of
service, in care and all members of the SCLT
HR
Business Partners & HR Administrators
Comms
& Marketing team
Fundraising
Team
Retail
Team
External stakeholders
Statutory
organisations within the SSCH area
Other
hospices across the UK
c) Decision
making authority
The post holder will act within the agreed budgetary sign
off levels assigned to the role and within the scope of delegation of the
organisation
d) Scope of
job what does success look like?
Having
reviewed and then implemented our updated data strategy, all areas of data
within the Charity will be joined up, well understood and matched to processes
that our staff adhere to in order to ensure high data quality. The data
requirements always being a key part of the business processes, projects and
changes, leading to us achieving tangible improvements in performance,
efficiency and insight by default.
Leading
analysts, you will support and guide them as they build well understood
reports, giving 360 degree views of data across the whole organisation, using
reusable and multi-threaded reports using PowerBI.
We will
have a logical and defined organisational data model, including all the data
relationships, that is being successfully leveraged to meet the different
priorities of the charity.
Data
quality will be high, and any problems easily alerted and rectified, with full
understanding
of any inconsistencies so that future issues are always kept to a
minimum.
This will also allow us to meet any data requests received and to comply with
internal DPO requests to meet with agreed SLAs
Confidence
levels within the charity around using, analysing, and interpreting data have
risen significantly.
Part 2: Main duties and key responsibilities
Responsible
for ensuring the integrity, quality and accessibility of the Charity's data
across our platforms.
Reviewing
the data strategy on a regular basis and managing the execution of updates to
this.
Managing
and leading a small team of data analysts, ensuring set goals are met etc.and
ensure that there is adequate understanding and use of PowerBI.
Acting as
the business partner for data with leaders and teams across the whole Charity,
understanding and contributing to business priorities, and translating these
into data-driven solutions.
Accountable
for the data structure and model of the charity, particularly within the
Dynamics CRM.
Accountable
for data quality and compliance activities, maintaining the integrity of the
charitys data systems and processes.
Accountable
for delivery of reporting which has been requested as part of Project or Change
processes.
Ensuring
reporting of data uses agreed standard business rules and parameters
Act as
the gatekeeper whilst empowering data champions to ensure integrity of data in
provides valuable data out.
Accountable
for developing the necessary competency-based training framework for data
across the charity
d)Other duties
The post
holder will be working in a dynamic, developing and changing environment thus
will be expected to undertake other appropriate duties as required for the
effective operation of Shooting Star Childrens Hospices.
The post
holder must be able and willing to get to and work in both hospices
The post
holder will need to travel occasionally throughout the area and less frequently
nationally.
The post
holder should be prepared to attend Shooting Star Childrens Hospices meetings
in different parts of the country. Some
meetings may be during evenings or weekends
The post
holder will be required to apply for a Disclosure and Barring Service check
e) Mandatory Criteria
1. Professional
Codes of Conduct
The post holder will be required to respect professional
codes of conduct and practice relevant to their role, as appropriate
2. Health and
Safety
The post holder will be responsible for health and safety in
the area under their control and ensure that they are familiar with Shooting
Star Childrens Hospices policy on health and safety at work.
3. Mandatory
Training
The post holder will attend all mandatory training relevant
to their role
4. Our values
and behaviours
Shooting Star Childrens Hospices is a leading childrens
hospice charity for babies, children and young people with life limiting
conditions, and their families. We require that all of our staff share our
common values and display behaviours that will enable us to achieve our
goals.
Professionalism we will safeguard our families, each other
and our organisation by working to ethical and professional standards at all
times.
Respect We will treat each other with the utmost respect.
Integrity We will be open, honest and transparent in all
that we do.
Diversity We will respect individuality and ensure
inclusion and fairness to all.
Excellence We will strive for excellence in all that we
do.
Shooting Star Childrens Hospices is committed to ensuring
the welfare and safety of children and young people. All staff members are
expected to adhere to our safeguarding policies and procedures. This includes
undergoing appropriate training, following reporting protocols for any concerns
related to child welfare, and promoting a safe and supportive environment for
children and young people. Before commencing employment, successful candidates
will be required to provide satisfactory references and undergo an enhanced
Disclosure and Barring Service (DBS) check.