Support Secretary

Birmingham Women's and Children's NHS Foundation Trust

Information:

This job is now closed

Job summary

This role is based at Birmingham Children's Hospital.

An exciting opportunity has arisen for a Support Secretary to join our team within the ENT department . You will be required to work to a high standard, with accuracy, be able to demonstrate initiative in planning and prioritising your workload, to support the team whilst providing ad hoc cover for the Admissions arm of the department.

The successful candidate should have a proactive and friendly attitude and be able to demonstrate a degree of administrative and secretarial experience; being able to meet the duties of the role as identified in the job description. You must possess excellent organisational skills, be self-motivated and have experience in dealing with confidential information.

Main duties of the job

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women's and Children's NHS Foundation Trust.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Date posted

03 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

284-24-6227438-DSNH

Job locations

Birmingham Children Hospital

Steelhouse Lane

Birmingham

B4 6NH


Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

Qualifications

Essential

  • Good standard of secondary education including GCE/GCSE English or equivalent

Desirable

  • Typing / word processing to RSA 11 or equivalent experience
  • Typing / Text processing OCR level 2 or equivalent experience
  • AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology.

Experience

Essential

  • Experience in liaising with members of the public.
  • Understanding of Microsoft Office Packages (e.g. powerpoint, word excel, access)

Desirable

  • Experience of using hospital based IT systems and electronic patient records.
  • Experience with data entry, post requires entering data into multiple sites as well as cross checking to ensure data is correct
  • Audio typing. Excellent telephone manner.
  • Surgical secretarial -Ability to use an NHS Patient Administration System (PAS) -Digital dictation
  • Previous NHS experience.

Skills

Essential

  • Good interpersonal skills
  • Excellent communication skills - written and verbal
  • Good organisational skills
  • Good team player
  • Ability to work alone when required and be able to prioritise own workload
  • Able to use initiative.
  • Punctual and flexible across hours of work when required

Desirable

  • Ormis -Lorenzo -Winscribe
Person Specification

Qualifications

Essential

  • Good standard of secondary education including GCE/GCSE English or equivalent

Desirable

  • Typing / word processing to RSA 11 or equivalent experience
  • Typing / Text processing OCR level 2 or equivalent experience
  • AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology.

Experience

Essential

  • Experience in liaising with members of the public.
  • Understanding of Microsoft Office Packages (e.g. powerpoint, word excel, access)

Desirable

  • Experience of using hospital based IT systems and electronic patient records.
  • Experience with data entry, post requires entering data into multiple sites as well as cross checking to ensure data is correct
  • Audio typing. Excellent telephone manner.
  • Surgical secretarial -Ability to use an NHS Patient Administration System (PAS) -Digital dictation
  • Previous NHS experience.

Skills

Essential

  • Good interpersonal skills
  • Excellent communication skills - written and verbal
  • Good organisational skills
  • Good team player
  • Ability to work alone when required and be able to prioritise own workload
  • Able to use initiative.
  • Punctual and flexible across hours of work when required

Desirable

  • Ormis -Lorenzo -Winscribe

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Birmingham Children Hospital

Steelhouse Lane

Birmingham

B4 6NH


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Birmingham Children Hospital

Steelhouse Lane

Birmingham

B4 6NH


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Operational support manager

Harriet Goode

Harriet.goode@nhs.net

01213339999

Date posted

03 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

284-24-6227438-DSNH

Job locations

Birmingham Children Hospital

Steelhouse Lane

Birmingham

B4 6NH


Supporting documents

Privacy notice

Birmingham Women's and Children's NHS Foundation Trust's privacy notice (opens in a new tab)