Housekeeper (Part Time)

Do you have an excellent attention to detail? Are a fantastic team player? Pride yourself on your high standards?...

Coast and Country Cottages, part of the Sykes Holiday Cottages family, are welcoming our latest Housekeeper to join our service-driven, vibrant team at our Salcombe office.

In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our standout company benefits! 

💸 Paying a salary up to £11.44 per hour / Part Time / 12 hours per week  / Friday and Saturday, 9.30am-4pm 
💯 Plus access to our annual STIP (annual company-wide bonus) scheme with an additional 10% of your salary
🏖️ 33 days annual leave including bank holidays pro rata
🎂 Plus an additional day off for your Birthday 
🤝 Plus an additional two volunteering days per year 
🍼 An enhanced maternity and paternity policy 
🌈 Inclusive and supportive work environment
✨ Employee discounts and benefits with your wellbeing at the centre 
🌍 Opportunities for career progression, personal development and opportunities to be recognised 
💡 Comprehensive training and development programs to set you up for success
🎓 Study support for additional qualifications, courses and accreditations 
💙 Numerous dedicated wellbeing initiatives and access to 24/7 mental health support

Our newest Housekeeper will join our specialist Housekeeping Team, responsible for the key support function for our local brand managed properties.

Working on a part time basis, our newest Housekeeper will ensure properties are presented and maintained to a high standard with regards to housekeeping and all related linens, showcasing their attention to detail, and high standards to ensure that guest experience is maximised.

In addition, you will be responsible for checking our properties for cleanliness and identifying any maintenance issues, respond to any shortfalls and recognise any areas that need remedial attention, which would affect the quality of service which we provide and feeding back to suppliers where necessary

🚀 This is the perfect opportunity for those with a high level of attention to detail, strong organisational skills and the ability to think on your feet and problem solve to join our a leading business in the staycation industry! 

You will be responsible for the following areas of accountability:

• Participating in the day-to-day operation of the brand Property Services housekeeping function, ensuring our high standards are maintained to ensure our guest experience is delivered flawlessly.
• Ensuring our portfolio of properties are inspected in line with company timeframes and objectives, visiting the required number of properties per day.
• Working closely with other departments in the business and suppliers to report any issues needing addressing, in a timely manner and following up to ensure any issues have been resolved satisfactorily and positively impact customer NPS and owner feedback.
• Building essential rapport with our suppliers and cleaners, to feedback practically on any issues requiring improvement or correction.
• Ensuring that cleanliness standards are maintained to the required level and addressing with suppliers where standards are not met and making suggestions for improvement.
• Preparation of linen for changeover days and ensuring stock is appropriately accounted for, recording any shortfalls and rejects. Any other duties are within the scope, spirit and purpose of the job as requested by your line manager.

A full, clean driving licence is essential as part of this role, as well as excellent communication skills and team work! 

Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way! 

All we ask if you have the following: 

• High level of attention to detail 
• Strong organisational skills 
• Ability to think on your feet and problem solve 
• Ability to prioritise workloads 
• Excellent interpersonal and communication skills 
• IT literate – MS office and databases 

• Previous Housekeeping Experience 
• Knowledge of basic property maintenance 
• Knowledge of COSHH and manual handling 
• Strong local knowledge