Assistant Practice Manager
Bretton Park Healthcare
This job is now closed
Job summary
An exciting opportunity has arisen for a new role of Assistant Practice Manager at Bretton Park Healthcare.
Located over 2 sites in Peterborough, we provide primary care services to approximately 21,500 patients.
The partners are looking for someone who is analytical and experienced in the operational management of IT systems, data analysis, public relations and staff management.
Main duties of the job
The post holder will have specific responsibility for the development of patient communications and information materials and will be the primary interface between the Practice and the Patient Participation Group. They will be required to manage, collate, evaluate and respond to patient surveys and feedback, and will manage the process for handling and acting upon patient complaints.
They will monitor performance and quality standards within the practice, delivered through QOF, Enhanced services and other incentives and undertake audits to ensure the quality of services and standards are maintained.
The successful candidate will need to be able to deputise for the Practice Manager and work both collaboratively with the management team and practice leads, both as a group and individually. They will need to have demonstrable project management experience and be able to manage concurrent projects from start to finish using quality improvement methodologies.
We are open to change and looking to develop future systems that support excellent patient care and staff wellbeing.
Previous primary care management experience is not essential for this role, however, individuals without previous primary care experience will have to demonstrate transferable knowledge and skills.
About us
Bretton Park Healthcare are two practices that work together. We are a dynamic, motivated and friendly team with a passion for education and development. We are a registered training practice and are actively involved in research. We have experienced and a highly skilled clinical team including Doctors, Nurse Practitioners, Nurses, HCAs, Pharmacists, Social Prescriber, Care Coordinators who are well supported by the Practice Manager and an excellent administration team.
Date posted
30 April 2024
Pay scheme
Other
Salary
£30,000 to £35,000 a year Dependent on Experience
Contract
Permanent
Working pattern
Full-time
Reference number
A5115-24-0006
Job locations
Bretton Medical, Rightwell East
Bretton
Peterborough
PE1 2UF
Employer details
Employer name
Bretton Park Healthcare
Address
Bretton Medical, Rightwell East
Bretton
Peterborough
PE1 2UF
For questions about the job, contact:
Jackie Wright
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