Technician / Field Service Engineer
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- £28,000 to £40,000 per annum
- Full Time
- Permanent
- Contact: Gillian Dempster
- Reference: Technician / Field Service Engineer
- Posted April, 29, 2024 12:51 PM
ScaleAQ is a leading global technology supplier that supplies and manufactures complete facilities to aquaculture customers in more than 40 countries. The company has approximately 900 employees and offices in Norway, Scotland, Poland, Iceland, Chile, Canada, Tasmania, and Vietnam.
With an increased focus on sustainability, biology, product development and digitalisation, ScaleAQ ensures that the development of technology takes place on terms of biology and the environment. We do this by producing and delivering technology, infrastructure, and services in a sustainable and innovative way.
Within the UK company we have a customer base across all the main aquaculture producing regions in Scotland and Ireland, with three key locations in Scotland (Fort William, Shetland & the Western Isles). We have the ability to deliver a fast and reliable service to all our customers, with local presence and knowledge at the heart of our ethos.
As part of the long-term strategic growth of the UK company we are seeking highly motivated, enthusiastic individuals to join our growing dynamic team. Although the posts are advertised as based in Fort William, consideration will be given to applicants out with area who meet the required criteria.
Technician (£28k - £30k per annum)
This role is based in our Fort William workshop – you will be required to repair and service equipment which is deployed by our customers in support of their operations. Such equipment includes underwater cameras, surface cameras, antennae, control cabinets and associated cabling. In time, you will be able to provide remote support to customers to diagnose faults and recommend on-site remedial actions. Whilst you will be workshop based initially, there will be the opportunity to progress and develop into a field service engineer role.
Experience of working in a workshop environment, servicing and repair of electrical/electronic devices will be of benefit. If you possess some understanding of IT networking and troubleshooting, this would also be advantageous. However, this is not essential as full training will be given.
Field Service Engineer (£35k to £40k per annum)
Are you an experienced engineer/technician within the Aquaculture industry? This role will primarily require travel to customer locations to service, maintain, install and commission our systems on customer sites. In addition to this, you will be required to repair and service ScaleAQ equipment at our workshop in Fort William.
A high level and understanding of mechanical/electrical disciplines is essential along with good IT skills.
In return we offer a competitive and comprehensive package that includes the following:
- All overtime hours paid at time and a half
- Overnight inconvenience allowance
- All travel time is paid when working away from the workshop
- Enhanced pension scheme
- Life assurance
- Private health care
- Private use of company vehicle
- Training & development opportunities
- Flexible working applications will be considered
Informal enquiries can be directed to Colin McMillan (Service Manager UK) on mobile number 07384 281762.
To apply for these vacancies, you must be eligible to work in the UK and hold a valid driving licence. If you would like to apply to join our increasingly diverse team, please email your covering letter and CV to gillian.dempster@scaleaq.com
Closing date for application is Friday 17th May 2024. (Please note that we reserve the right to amend the closing date depending on applications received).
Requirements
In fulfilling these roles, you will be required to complete daily timesheets/paperwork electronically. Training on all equipment will be provided. You will be required to complete risk assessments, customer quotes, stock control etc while adhering to various company policies/procedures. Good communication skills, being self-motivated, willingness to learn, self-reliance and prepared to work flexibly to meet the demands of the job are also required.
The successful candidates will provide day to day technical support and advice for our systems and will also help to promote the company and the wide range of products we offer.
There is a requirement for travel to customer sites, including locations in Orkney, Mainland, Western Isles and Ireland. Sometimes this travel will be at short notice, through time, you will also be required to provide on-call cover over weekends as part of a rota system.
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