Job summary
The post holder will implement quality & training principles for pathology across sites for Bedfordshire Hospitals, i.e. working predominantly on one site, but with oversight of the other.
They will work closely with the clinical leads, pathology service managers, and the quality & training manager to ensure an effective delivery for the consolidation and harmonisation of quality & training in line with all the pathology disciplines.
Main duties of the job
The post holder will be operationally responsible, in implementation of the Q-Pulse system, in conjunction with the quality & training manager.
The post holder will implement a high quality, efficient and effective Quality Management System [QMS], Training Programme, monitoring quality and training process using key performance indicators. They will be responsible for operational activities as outlined within the QMS.
In conjunction with the quality & training and pathology service managers, the post holder will operate within an effective operational management structure for quality & training ensuring the professional infra-structure is maintained to enable staff to undertake training and achieve competencies for UKAS accreditation standards.
The post holder is expected to coordinate with the Consultant Head of Departments, other Laboratory Managers, and General Manager of Pathology. They will be expected to contribute to the pathology service in policy development and for ensuring that the service complies with current UKAS, MHRA, HTA and HSE standards, national and European legislation and discipline specific regulatory bodies.
About us
Our Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Travel between hospital sites may be required.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.
All new staff will be subject to a probationary period covering their first six months in post
Job description
Job responsibilities
KEY RESPONSIBILITIES
OPERATIONAL MANAGEMENT
- To perform as a HCPC Registered Biomedical Scientist [BMS] responsible for the operational aspect of quality & training.
- To contribute to the quality & training and pathology service managers in the design, implementation and delivery of a cohesive quality & training strategy; in conjunction the Clinical Service Line (CSL) Quality Governance Committee (QGC) for pathology.
- To assist in the harmonisation of the quality and training aspects of the service to meet the needs and requirements of the service users, ensuring that all staff are informed of the departmental model required to achieve this.
- To assist in the formulation and implementation of Standard Operating Procedures [SOP] for quality & training, utilising the Document Management Module of the Q-Pulse system.
- To comply with Policies and Procedures commensurate to role.
- To assist in the day-to-day operation of the quality & training aspect of the service within the team. This will include ensuring monitoring of the policies for pathology that have been established for UKAS and other accrediting bodies.
- Where required to provide specialist knowledge and skills in quality & training for all pathology disciplines, including Blood and Cellular Sciences and other affiliated services such as Mortuary & Bereavement.
Where required to participate in all aspects of quality & training, particularly where special expertise is required, with the ability to assist Laboratory Managers and their teams in their ability to comply with standards for
FINANCE
- To provide assistance to the pathology service managers by authorising timesheets, expenses, orders and invoices where delegated.
HUMAN RESOURCES
- In conjunction with the quality & training manager to assist in the staffing requirements via the Health Roster system.
- To assist in the staff selection, recruitment, training and conduct appraisals.
- To assist in the delivery of training in conjunction with the training officer, ensuring tutorials, one to one training and competency assessments are fulfilled in accordance with ISO 15189 and utilising the Training Module of the Q-Pulse system.
- To be responsible for maintaining an up to date expert knowledge of quality & training, to ensure consistent competency levels through annual reassessment protocols where identified.
- To attend an annual appraisal from your line manager.
CLINICAL GOVERNANCE AND QUALITY
- To be responsible for the implementation of UKAS, MHRA, HTA and HSE standards for quality & training using the pathology Quality Management System as established, to fulfil the quality & training circles and audit inherent to the ISO 15189 standards of compliance.
- In conjunction with the quality & training manager to assist in the generation of Quality & training reports for the CSL QGC for pathology.
- To assist in the provision of action plans to resolve nonconformities that are recorded by internal and/or external audits or complaints to ensure the completion of corrective and preventative actions that have been identified.
- To assist in the conduction and completion of quality & training audits whether vertical, horizontal or examination audits relevant to the service and develop new audit tools as required.
- To contribute to the Risk Management Policy for quality such as InPhase management, ensuring Risk Assessments are conducted, reporting of incidents, accidents and adverse events via the reporting structures that exist including the clinical lead and/or the pathology managers as required.
- To assist in the regular assessment of service performance providing quality & training monitoring reports for the Discipline Specific Quality & Training Group, Quality & Training committee and where necessary the Pathology Board.
- To contribute to the provision of the quality & training policy for quality & training, including quality objectives and annual management review.
- To bring to the attention of the quality & training manager any problems or difficulties encountered in the performance of their duties.
- To ensure that problems relating to the clinical management of the service is brought to the attention of the Clinical Director of Pathology.
- To participate in evidence based training and maintain a level of knowledge to fulfil this role through Continual Professional Development [CPD] for retention of HCPC Registered BMS status.
- Undertake other duties commensurate with the post as directed.
COMMUNICATION
- To assist in the dissemination of information, arising from the management team, Quality & Training Committee and Health & Safety meetings, to the scientific and support staff through the communication structures in place.
- To represent quality & training when delegated, in senior management meetings, decision-making and policy implementation.
- To represent quality & training when requested, at local, regional and national meetings and conferences where appropriate.
- To liaise when required, with the Customer Services Manager in respect to customer relations
Please read the full Job Description for further information.
Job description
Job responsibilities
KEY RESPONSIBILITIES
OPERATIONAL MANAGEMENT
- To perform as a HCPC Registered Biomedical Scientist [BMS] responsible for the operational aspect of quality & training.
- To contribute to the quality & training and pathology service managers in the design, implementation and delivery of a cohesive quality & training strategy; in conjunction the Clinical Service Line (CSL) Quality Governance Committee (QGC) for pathology.
- To assist in the harmonisation of the quality and training aspects of the service to meet the needs and requirements of the service users, ensuring that all staff are informed of the departmental model required to achieve this.
- To assist in the formulation and implementation of Standard Operating Procedures [SOP] for quality & training, utilising the Document Management Module of the Q-Pulse system.
- To comply with Policies and Procedures commensurate to role.
- To assist in the day-to-day operation of the quality & training aspect of the service within the team. This will include ensuring monitoring of the policies for pathology that have been established for UKAS and other accrediting bodies.
- Where required to provide specialist knowledge and skills in quality & training for all pathology disciplines, including Blood and Cellular Sciences and other affiliated services such as Mortuary & Bereavement.
Where required to participate in all aspects of quality & training, particularly where special expertise is required, with the ability to assist Laboratory Managers and their teams in their ability to comply with standards for
FINANCE
- To provide assistance to the pathology service managers by authorising timesheets, expenses, orders and invoices where delegated.
HUMAN RESOURCES
- In conjunction with the quality & training manager to assist in the staffing requirements via the Health Roster system.
- To assist in the staff selection, recruitment, training and conduct appraisals.
- To assist in the delivery of training in conjunction with the training officer, ensuring tutorials, one to one training and competency assessments are fulfilled in accordance with ISO 15189 and utilising the Training Module of the Q-Pulse system.
- To be responsible for maintaining an up to date expert knowledge of quality & training, to ensure consistent competency levels through annual reassessment protocols where identified.
- To attend an annual appraisal from your line manager.
CLINICAL GOVERNANCE AND QUALITY
- To be responsible for the implementation of UKAS, MHRA, HTA and HSE standards for quality & training using the pathology Quality Management System as established, to fulfil the quality & training circles and audit inherent to the ISO 15189 standards of compliance.
- In conjunction with the quality & training manager to assist in the generation of Quality & training reports for the CSL QGC for pathology.
- To assist in the provision of action plans to resolve nonconformities that are recorded by internal and/or external audits or complaints to ensure the completion of corrective and preventative actions that have been identified.
- To assist in the conduction and completion of quality & training audits whether vertical, horizontal or examination audits relevant to the service and develop new audit tools as required.
- To contribute to the Risk Management Policy for quality such as InPhase management, ensuring Risk Assessments are conducted, reporting of incidents, accidents and adverse events via the reporting structures that exist including the clinical lead and/or the pathology managers as required.
- To assist in the regular assessment of service performance providing quality & training monitoring reports for the Discipline Specific Quality & Training Group, Quality & Training committee and where necessary the Pathology Board.
- To contribute to the provision of the quality & training policy for quality & training, including quality objectives and annual management review.
- To bring to the attention of the quality & training manager any problems or difficulties encountered in the performance of their duties.
- To ensure that problems relating to the clinical management of the service is brought to the attention of the Clinical Director of Pathology.
- To participate in evidence based training and maintain a level of knowledge to fulfil this role through Continual Professional Development [CPD] for retention of HCPC Registered BMS status.
- Undertake other duties commensurate with the post as directed.
COMMUNICATION
- To assist in the dissemination of information, arising from the management team, Quality & Training Committee and Health & Safety meetings, to the scientific and support staff through the communication structures in place.
- To represent quality & training when delegated, in senior management meetings, decision-making and policy implementation.
- To represent quality & training when requested, at local, regional and national meetings and conferences where appropriate.
- To liaise when required, with the Customer Services Manager in respect to customer relations
Please read the full Job Description for further information.
Person Specification
Qualifications
Essential
- Completed a Master's degree or related professional health care qualification (Fellow of Institute of Biomedical Scientist (IBMS) or Chartered Scientist) or equivalent. Completed an IBMS Higher Specialist Diploma (HSD) in Biomedical Sciences or equivalent.
- BSc in Biomedical Sciences or equivalent and demonstrable experience at Specialist BMS level
- HCPC BMS Registrant
Desirable
- Quality Management qualification
- Training qualification
Experience
Essential
- Highly specialist knowledge of quality management.
- Previous experience in quality management at an advanced level.
- Track record of working without supervision.
- Audit and evaluation, clinical & information governance.
- Highly specialist knowledge in training.
Desirable
- Managing staff
- Implementation of new technologies e.g. laboratory equipment and Pathology information management systems
Communication Skills
Essential
- Excellent communication skills, both written and verbal, at all levels.
- Good listening skills.
- Manage highly complex information.
Desirable
- Able to communicate with multi-disciplinary teams throughout Health Economy.
Knowledge
Essential
- Highly specialised and extensive knowledge of quality management.
- Fully conversant with advanced use of Q-Pulse.
Desirable
- Lean working
- National and local issues facing Pathology
Skills
Essential
- Excellent Inter-personal skills
- Ability to utilise evaluation tools
- Ability to analyse complex data and use information to inform judgements
- Standard keyboard skills
Desirable
- Leadership skills
- Negotiation skills
- Proven project management skills
Personal Skills
Essential
- Personal integrity - leading by example
- Drive and determination
- Flexibility
- Flexible in approach and in working relationships
Desirable
- Leader and decision maker
- Commitment to service development
Person Specification
Qualifications
Essential
- Completed a Master's degree or related professional health care qualification (Fellow of Institute of Biomedical Scientist (IBMS) or Chartered Scientist) or equivalent. Completed an IBMS Higher Specialist Diploma (HSD) in Biomedical Sciences or equivalent.
- BSc in Biomedical Sciences or equivalent and demonstrable experience at Specialist BMS level
- HCPC BMS Registrant
Desirable
- Quality Management qualification
- Training qualification
Experience
Essential
- Highly specialist knowledge of quality management.
- Previous experience in quality management at an advanced level.
- Track record of working without supervision.
- Audit and evaluation, clinical & information governance.
- Highly specialist knowledge in training.
Desirable
- Managing staff
- Implementation of new technologies e.g. laboratory equipment and Pathology information management systems
Communication Skills
Essential
- Excellent communication skills, both written and verbal, at all levels.
- Good listening skills.
- Manage highly complex information.
Desirable
- Able to communicate with multi-disciplinary teams throughout Health Economy.
Knowledge
Essential
- Highly specialised and extensive knowledge of quality management.
- Fully conversant with advanced use of Q-Pulse.
Desirable
- Lean working
- National and local issues facing Pathology
Skills
Essential
- Excellent Inter-personal skills
- Ability to utilise evaluation tools
- Ability to analyse complex data and use information to inform judgements
- Standard keyboard skills
Desirable
- Leadership skills
- Negotiation skills
- Proven project management skills
Personal Skills
Essential
- Personal integrity - leading by example
- Drive and determination
- Flexibility
- Flexible in approach and in working relationships
Desirable
- Leader and decision maker
- Commitment to service development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
