Exciting Opportunity in Hook, Hampshire - Hybrid Working Available!

An enticing opportunity waits for individuals seeking to join a dynamic team as a Customer Service Representative. Located in Hook, Hampshire, this role offers a vibrant new office space with free on-site parking.

Location: Hook, Hampshire

Salary: £28,000

Immediate Start

6 months Fixed-Term Contract with potential for permanent role.

Hybrid working model.

You'll become part of a global technology specialist business, renowned for providing support to major events in the music industry worldwide! As a Customer Service Representative, you will play a pivotal role in delivering exceptional support to valued customers and stakeholders.

Responsibilities Include:

• Addressing telephone and email enquiries promptly with a friendly, pragmatic approach
• Collaborating with customers and sales representatives to achieve resolutions and enhance service quality.
• Accurately processing customer orders and adhering to established procedures.
• Building strong customer relationships
• Fostering a positive team environment that encourages innovation and continuous improvement.

Desired Skills and Experience:

• Strong communication skills, both written and verbal
• Proficiency in SAP
• Patient, empathetic, and customer-focused attitude
• Excellent time management and organisational abilities
• Adaptability to fast-paced environments
• Fluency in English; additional languages (e.g., French, Dutch, Spanish) a plus

To find out more apply here or get in touch with Leah, in our Basingstoke branch, today on 01256 843 999.