Team Administrator

Lancashire & South Cumbria NHS Foundation Trust

This job is now closed

Job summary

The post holder will provide a comprehensive administration and information service and coordinate their activities with other members of the administration team to ensure an efficient and confidential service is provided.

The post holder will be aligned to a specific clinical team and is required to work flexibly in response to the needs of the service providing cover to other teams on various sites as directed by the Team Leader in liaison with Locality Admin Co-ordinator to ensure continuity of a quality service.

Main duties of the job

This will include:

Provide a range of administrative duties for The Home Based Treatment Team.
Respond to queries, dealing with routine matters and passing on more complex queries to the appropriate member of staff
Provide day to day support to clinical teams, team leader and colleagues.
Work collaboratively with clinical teams, team leader, colleagues and other departments to ensure that all cases are dealt with in a timely manner.
Attend and participate in team meetings and administrative service meetings as required.
General data inputting, including referrals, appointments, and discharges, ensuring data is completed accurately, timely and proactively.
Producing letters linked to this data using Trust IT systems.
Participating in own supervision meetings, and workbook conversations.
Be the first point of contact for the team or department, greeting visitors, answering telephones, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response.
Minuting team meetings as required.

About us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT

Date posted

26 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

351-FYL502-AT

Job locations

Admin Blackpool (25-65)

The Gateway, Blackpool Football Stadium

Blackpool

FY1 6JL

Job description

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Job description

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Person Specification

Qualifications

Essential

NVQ Level 3 in Customer Care or Business Administration - or equivalent experience
Demonstrable commitment to continuous personal development.

Knowledge

Essential

Awareness of issues in the Mental Health Network.
Knowledge of a range of administrative procedures and practice.

Experience

Essential

Previous experience as a Secretary/Administrator including diary management
Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment.
Experience of supporting and minuting meetings.

Person Specification

Qualifications

Essential

NVQ Level 3 in Customer Care or Business Administration - or equivalent experience
Demonstrable commitment to continuous personal development.

Knowledge

Essential

Awareness of issues in the Mental Health Network.
Knowledge of a range of administrative procedures and practice.

Experience

Essential

Previous experience as a Secretary/Administrator including diary management
Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment.
Experience of supporting and minuting meetings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information