Job summary
Lea Vale Medical Group have an exciting opportunity for an enthusiastic and self-motivated person to join our expanding Admin Team. We are a busy medical practice located in Luton Town Centre and we have recently been rated outstanding by the CQC. The role is full time and has flexible working hours.
As an employee of Lea Vale Medical Group, you will enjoy the following benefits:
- Competitive Salary
- NHS Pension
- Support to guide your personal and professional development
- Excellent training opportunities
Main duties of the job
We are looking for someone to undertake a variety of administrative duties to assist in the smooth running of the practice including scanning, completing tasks and identifying patients for review. You will process clinical correspondence safely and efficiently ensuring that it is accurately coded. You will ensure you pass appropriate issues to GPs and other members of the practice clinical team.
If you are a well organised person, who thrives in a busy working environment where no two days are the same, we'd love to hear from you. We would particularly welcome applications from individuals who are:
- Experienced in Medical Secretary work;
- Experienced Medical Administrators, with excellent IT and typing skills;
- Able to process referrals to hospitals and a variety of community services
- Able to process patient registrations and deductions
- Excellent communicators able to work in a confidential and discreet manner;
- Able to "think on their feet" in a busy working environment;
- Able to multi-task, work hard and maintain a high level of attention to detail, when under pressure;
- Able to work as part of a multi-disciplinary team, as well as comfortable working independently.
About us
We are a CQC outstanding rated practice who believes in delivering high quality primary care services through effective teamwork and constant learning.
We are looking for people who share the same teamworking ethics to join our team.
We learn from the past but are always looking to the future. This is true for when we look for new staff as well, your skills and experience will be what make you suitable for this role but we are more interested in your ideas for the future! How you want to develop yourself and how that will improve our practice and the service we offer to our patients.
Job description
Job responsibilities
- Processing practice correspondence, which includes coding clinical information.
- Identify complex or higher risk areas that require input or knowledge from the clinical team. This includes safeguarding issues. You will work to the agreed practice protocols.
- You will work closely with the practice administrators and clinical team to ensure that you are providing a safe and high quality service to the practice.
- Liaise with external agencies such as secondary care, community service providers, solicitors and insurance companies as required.
- Contact patients via phone to arrange appointments for review
- To assist with all clerical and administrative duties within the administration department
- Process referrals to hospitals and a variety
of community services
- To process patient registrations and
deductions
Job description
Job responsibilities
- Processing practice correspondence, which includes coding clinical information.
- Identify complex or higher risk areas that require input or knowledge from the clinical team. This includes safeguarding issues. You will work to the agreed practice protocols.
- You will work closely with the practice administrators and clinical team to ensure that you are providing a safe and high quality service to the practice.
- Liaise with external agencies such as secondary care, community service providers, solicitors and insurance companies as required.
- Contact patients via phone to arrange appointments for review
- To assist with all clerical and administrative duties within the administration department
- Process referrals to hospitals and a variety
of community services
- To process patient registrations and
deductions
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- - GCSE Mathematics & English (C or above)
- - NVQ Level 2 in Health and Social Care
Experience
Essential
- Experience of working with the general public
- Experience of administrative duties
Desirable
- Experience of Medical Secretary work
- Experience of working in a health care setting
Skills and Competencies
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Effective time management (Planning & Organising)
- Competent in the use of Office and Outlook
Desirable
- Experience in using SystmOne
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- - GCSE Mathematics & English (C or above)
- - NVQ Level 2 in Health and Social Care
Experience
Essential
- Experience of working with the general public
- Experience of administrative duties
Desirable
- Experience of Medical Secretary work
- Experience of working in a health care setting
Skills and Competencies
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Effective time management (Planning & Organising)
- Competent in the use of Office and Outlook
Desirable
- Experience in using SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
