Patient Pathway Coordinator - Neurosciences

Barts Health NHS Trust

This job is now closed

Job summary

An exciting opportunity has arisen for a Patient Pathway Coordinator within Neurosciences at The Royal London Hospital for a fixed term contract.

The successful applicant must be a good team player, patient, focused, proactive, and well-organised with the ability to multitask and deal with frequent disruptions in a busy office environment. We are looking for hard working individuals who demonstrate close attention to detail, good knowledge of specialty specific patient pathways in accordance to the 18 week management from referral to treatment and have a positive approach to their work with good organizational skills. This is a great opportunity to expand your knowledge base within Neurosciences.

Main duties of the job

The Patient Pathway Coordinator will actively manage the administrative processes attached to patient pathways and consultant led outpatient clinics for ensuring a smooth and efficient service for both the multidisciplinary team and patients in order to deliver a high-quality administration service, a positive patient experience and excellent customer service.

Our Patient Pathway Coordinators are vital to ensuring in conjunction with outpatients and booking staff, that patients are scheduled in accordance with principles and target waiting times as set out in the NHS constitution for both cancer and RTT, taking action to expedite patient pathways where necessary.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Date posted

18 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£30,279 to £33,116 a year per annum inc

Contract

Fixed term

Duration

8 months

Working pattern

Full-time

Reference number

259-6169441RLH-A

Job locations

Royal London Hospital

London

E1 1FR

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

GCSE A Level or equivalent standard of Education or level gained through experience and training

Experience

Essential

Medical secretarial/pathway administration experience

Desirable

Experience working in NHS
Experience managing patient referrals, patient records and database

Knowledge

Essential

Knowledge and experience of office management, system and practice.
Knowledge of the RTT policy
Good working knowledge of Word, Excel, Outlook and Powerpoint.
Knowledge of confidentiality principles with regards to patient data.
To have a sound understanding of NHS wide initiatives and experience of responding positively to ensure local implementation.

Desirable

18 week knowledge.
Previous RTT/Validation knowledge

Person Specification

Qualifications

Essential

GCSE A Level or equivalent standard of Education or level gained through experience and training

Experience

Essential

Medical secretarial/pathway administration experience

Desirable

Experience working in NHS
Experience managing patient referrals, patient records and database

Knowledge

Essential

Knowledge and experience of office management, system and practice.
Knowledge of the RTT policy
Good working knowledge of Word, Excel, Outlook and Powerpoint.
Knowledge of confidentiality principles with regards to patient data.
To have a sound understanding of NHS wide initiatives and experience of responding positively to ensure local implementation.

Desirable

18 week knowledge.
Previous RTT/Validation knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information