86384 - People Services Manager, Judicial Office

People Services Manager, EO, Judicial Office

Overview of the Judicial Office

The Judicial Office (JO) reports to, and is accountable, to the Lady Chief Justice (LCJ). It was established in 2006 to provide support to the LCJ and to the wider judiciary in upholding the rule of law and in delivering justice impartially, speedily and efficiently, following the Constitutional Reform Act 2005.

In addition, we support, and are accountable to, the Senior President of Tribunals, whose responsibilities extend to Scotland and Northern Ireland.

The JO is an interesting and unique place to work. Everything we do is in support of upholding the independence and impartiality of the judiciary. We work closely with HM Courts & Tribunals Service (HMCTS), the Ministry of Justice (MoJ) and others across Government as well as with the legal professions.

We are an Arm’s Length Body sponsored by the Ministry of Justice. This creates an interesting and complex environment in which to work where we agree our priorities with the senior judiciary and receive our funding to deliver them from the Ministry of Justice. The Judicial Office has been through a period of significant growth resulting from an expansion of our remit and responsibilities.

See JO staff talk about working here: https://design102.wistia.com/medias/uhgtmbtnlv

Overview of the team

The Business Support Team sits at the centre of the Judicial Office with a broad corporate portfolio that includes responsibility for the departmental budget. We are a London based team and currently spend at least 40% of our time on site but this will be increasing to a minimum of 60% in line with the wider Civil Service.

The team is led by the Head of Corporate Services and provides a wide range of support, advice, assurance and services for Judicial Office staff and to the Judicial Office Management Board. This includes Infrastructure, accommodation, health & safety, people survey, staff engagement, business continuity, learning & development, people services, risk management, project management, Continuous Improvement (CI), financial planning and budget management & forecasting. The team also work closely with specialist teams in the wider Ministry of Justice and Whitehall.

Summary of the role

This role sits within the People Services strand of the Business Support Team and reports directly to the Operations Delivery Manager.

The main strands of work within this role are (but not limited to):

• Supporting the management, delivery, design and evaluation of the JO’s Learning and Development Offer to staff
• Working with teams across Judicial Office to coordinate and ensure the smooth running of recruitment campaigns
• Overseeing the management, assurance and reporting of the staff training budget

The successful candidate will be expected to work closely with all teams across JO and play an active part in the BST team by taking part in project work, contributing to team meetings and contributing to work across the Judicial Office. 

The successful candidate will have:

• Good oral and written communications
• Excellent organisational skills
• Experience of communicating with your seniors
• Understanding of the corporate function and what duties functions perform
• Ability to relay accurate messages to others in the team and through the wider business partners

It is desirable that you have:

• Experience of working in corporate function
• Experience of managing budgets
• Experience of good diary management and excellent organisational skills
• Good working knowledge of Excel and Word
• Experience in working with sensitive or confidential materials.

Responsibilities, Activities and Duties:

Recruitment Support and Admin

• Establish and maintain excellent working relationships with a range of stakeholders across the business and with MoJ.
• Coordinate recruitment campaigns partnering with Recruitment Managers in the business for the effective management of the Recruitment process
• Coordinate and supply appropriate materials to Interview panels/candidates in an efficient and timely manner
• Collect data on recruitment activity carried out by the team and prepare reports
• Maintaining Staff Security Log and proactively engage with staff where clearance is due for renewal.

Learning and Development

• Manage and apply discretion to the development, scheduling, publishing and promotion of the annual JO Learning Prospectus
• Support the Operational Delivery manager in the development, evaluation and delivery of the annual Leadership and Management Programme
• Design, co-ordinate and deliver training packages for Interviewers and interviewees

• Evaluation and Evaluation Matrix
• Create and maintain statistics to report the Departments performance on internal, external and mandatory training to the People Services Lead and senior leadership team and JOMB.

Finance:

• Management, assurance and reporting of the training budget including assurance checks on purchase orders and daily transaction reports
• Raising PRFs for approved training activity
• Manage the financial control process for training and supporting staff on writing effective business cases
• Logging of R&R nominations and reconciliation of the R&R budget
• Monitoring requests for DSE specialist equipment ensuring appropriate procedures have been followed and collaborating with business areas and the Accommodation team on spend.

Quarterly Assurance Panel co-ordination

Responsible for coordinating QAP meetings for JOMB and SLT Discussions, and collating and consolidating the QAP data from submitted returns  

Wider Responsibilities

• Responsible for management and ongoing development of the JO Managers Resource hub

• Monitor the L&D and R&R team’s mailbox’s for requests received and respond to requests for advice promptly
• Reviewing the L&D offer as a whole, in consultation with the Head of People Services, in relation to ROI and complete agreed actions escalating where appropriate.

Engagement/liaison 

• Secretariat for L&D SPOC community and Coaching and Mentoring community

• Partnering with the Internal Communications team, regularly review and update intranet guidance on core People Services Products and develop and create survey forms to capture user experiences.

• Production of L&D monthly alert

Selection Process

Civil Service Success Profile Framework recruitment will apply.

Applicants will be assessed against these behaviours during the selection process:

• Changing and Improving
• Delivering at Pace
• Working together
• Making Effective Decisions
• Managing a quality service

Should we receive a large number of applications we will sift primarily on the lead behaviour of Delivering at Pace. Successful applicants will then be invited to an interview.

Feedback will only be provided if you attend an interview or assessment.

Candidates invited to interview 

Please note that interviews will be carried out virtually on MS Teams.

During the panel interview, you will be asked behaviour-based questions to explore in detail what you are capable of, and strengths-based questions to also explore what you enjoy, and your motivations relevant to the job role. 

There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. You can refer to the Civil Service Strengths dictionary for more details.

Interviews are expected to take place in the week commencing 20th May.

If you wish to discuss the role before applying, please contact Sarah Galley (Sarah.Galley@judiciary.uk).

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com 

Please quote the job reference - 86384.