Position: Technical Supervisor

Location: Central London

Salary: £50,000 per year + benefits 

Monday - Friday: 8am - 5pm

Job Purpose:

Reporting to the Account Manager, you will be part of a leadership team motivating a group of highly skilled engineers on this state-of-the-art film lot. Ensuring that the team delivers all work to the highest standard first time, with health and safety at the forefront of what we do.

Roles & Responsibilities:

• Operational site lead – responsible for the day to day operations and site deputy to Senior Customer

• Support the clients property portfolio admin, ensure accurate document libraries are maintained and occupancy data is available at all times

• Supports the overall strategic vision and delivers best in class operations to help enhance the workplace experience

• Attend client meetings, have good knowledge of site operations, encourage active improvements & provide feedback to clients

• Establish and maintain safe systems of work; working closely with the Account and Management team to maintain the reporting procedure for accidents and near misses

• Maintain a communication network to raise Health & Safety issues; ensure that Method Statements and Risk Assessments for all tasks are documented and communicated effectively

• Understand, anticipate and deliver customer (internal and external) needs while building effective relationships

• Attend and lead all Audits for compliance with relation to operational activities

• Assist to manage, train and support the Workspace site team including but not limited to effective services of Hospitality, M&E, Front of House, Cleaning, Finance, Helpdesk and Security – support to cover for all of the above roles during absence or times of high workload

• Lead in supporting the client in maintaining ISO accredited management systems and retaining accreditation's

• Manage, develop and improve use of Helpdesk system, operations and procedures

• Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets

• To be responsible for all the health and safety compliance onsite, including that of third -party services providers and maintenance records; this includes ensuring appropriate management systems are regularly updated and monitored in accordance with all the Health and Safety requirements

• To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract

What we are looking for:

• Technical background (ideally electrical)
• Minimum 4+ years experience within facilities management/maintenance
• Ability to undertake all aspects of maintenance and installation requirements as required within the scope of the contract.
• Completion of IOSH Managing Safely or a similar qualification.
• Customer care and relationship-building skills.
• Experience in conducting surveys throughout client sites and preparing accurate reports.
• Ability to interact directly with customers in a professional manner and represent the company.
• Positive, self-motivated, proactive individual.
• Ability to work independently and as part of a team.
• The capacity to operate effectively under pressure, in front of the end client, and in rapidly changing environments and circumstances.
• The candidate must be confident in training others, communicating in high-pressure situations with management and clients, and enforcing safety rules.

If you're ready for your next challenge, please apply today!