Job summary
The post holder will be key in supporting the Elective Booking & Scheduling Manager and Deputy Directorate Manager in the operational delivery and performance management of the Elective Booking & Scheduling Team.
This role will be involved in the transformation of elective services across the Trust with all key stakeholders to ensure an efficient, productive and effective service.
The post holder will also manage a waiting list case load and be responsible for the booking of elective theatre lists.
Main duties of the job
This exciting new role will be key in supporting the Elective Booking & Scheduling Manager establish our newly created centralised booking and scheduling the team.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Job description
Job responsibilities
- To provide management and supervision for the services
- To ensure there is efficient and effective delivery of the service departments
- To support service improvement work to ensure efficient, effective and productive patient access services.
- To ensure a person-centred service that is responsive, flexible and adaptable
- To work closely with colleagues including specialty teams, clinicians and support service and assist in its development
- To embed quality improvement methodology within the patient access services
- To provide cross cover for: Operational Manager colleagues
- Deputise for the Elective Booking & Scheduling Manager
- Ensure there is a high quality of training and development of the team
- Attend meetings with Directorates as requested as well as any other meetings relevant to the role
- To deal with any incidents or complaints
- Administration of waiting lists for elective surgery,organising pre-op appointments and admissions
- Planning and scheduling theatre lists, according to patients clinical priority and length of wait
- Any other duties commensurate with the role
Job description
Job responsibilities
- To provide management and supervision for the services
- To ensure there is efficient and effective delivery of the service departments
- To support service improvement work to ensure efficient, effective and productive patient access services.
- To ensure a person-centred service that is responsive, flexible and adaptable
- To work closely with colleagues including specialty teams, clinicians and support service and assist in its development
- To embed quality improvement methodology within the patient access services
- To provide cross cover for: Operational Manager colleagues
- Deputise for the Elective Booking & Scheduling Manager
- Ensure there is a high quality of training and development of the team
- Attend meetings with Directorates as requested as well as any other meetings relevant to the role
- To deal with any incidents or complaints
- Administration of waiting lists for elective surgery,organising pre-op appointments and admissions
- Planning and scheduling theatre lists, according to patients clinical priority and length of wait
- Any other duties commensurate with the role
Person Specification
Education
Essential
- General Good Standard of Education
- GCSE in English or equivilent
Desirable
- Degree in relevant subject area
- NVQ in administration
Knowledge
Essential
- Knowledge of admin procedures
- Managerial knowledge
- Understanding of RTT
Desirable
- Knowledge of NHS procedures
Experience
Essential
- Experience of using information systems
- Experience of line management/HR
- Experience of change management
Desirable
- NHS Experience
- Delivery of training and development
Skills & Abilities
Essential
- Communicate business sensitive information; agreement or co-operation from NHS staff at all levels of the organisation is required
- Ability to contribute to decisions on meeting business targets
- Ability to manage allocation of work to staff; train new members of staff on IT systems, pathway management, using databases and filing systems
- Ability to work under pressure and to deadlines using own initiative and sound judgement
Person Specification
Education
Essential
- General Good Standard of Education
- GCSE in English or equivilent
Desirable
- Degree in relevant subject area
- NVQ in administration
Knowledge
Essential
- Knowledge of admin procedures
- Managerial knowledge
- Understanding of RTT
Desirable
- Knowledge of NHS procedures
Experience
Essential
- Experience of using information systems
- Experience of line management/HR
- Experience of change management
Desirable
- NHS Experience
- Delivery of training and development
Skills & Abilities
Essential
- Communicate business sensitive information; agreement or co-operation from NHS staff at all levels of the organisation is required
- Ability to contribute to decisions on meeting business targets
- Ability to manage allocation of work to staff; train new members of staff on IT systems, pathway management, using databases and filing systems
- Ability to work under pressure and to deadlines using own initiative and sound judgement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
