Deputy Ward Manager

Job summary

The Junior Sister/Charge Nurse has delegated responsibility for the management of the clinical areas including assessment of care needs, the development, implementation and evaluation of programmes of care and the setting of standards on a shift basis and in the authorised absence of the Sister/Charge Nurse. The Junior Sister/Charge Nurse will participate in innovation and evidence based nursing practice through professional leadership and supporting the clinical team in close liaison with the Sister/Charge Nurse and the Senior Staff Nurse for Quality The Junior Sister/Charge Nurse will act as a credible and professional role model and encourage and empower other staff to develop both personally and professionally to achieve their maximum potential. To have delegated responsibility for the operational and management issues in the authorised absence of the Sister/Charge Nurse, and take on the leadership of specific projects as agreed with the Sister/Charge Nurse.

Main duties of the job

• Facilitate communication, which results in clear responsibilities being identified within the multi-professional team
• There is a requirement to exchange verbal and written information with patients, staff and carers requiring tact and diplomacy. The post holder needs to ensure that all barriers to understanding are overcome by using differing strategies to meet individual need
• Deputise for the Sister/Charge Nurse at Directorate/ Divisional meetings and working groups.

Ensure that patient concerns are addressed on the ward/department and work with the Patient Advisory and Liaison Service (PALS) and patient forums. Participate in the resolution of complaints / adverse incidents and implement action plans to prevent re-occurrence.

It is expected that ALL employees of the Trust will take part in the appraisal process each year with the first appraisal taking place within the first 6 months from appointment

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Ward 12 - County hospital

Weston Road

Stafford

ST16 3SA

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

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Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Ward 12 - County hospital

Weston Road

Stafford

ST16 3SA

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

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