Hub Coordinator - North West

Marie Curie

Information:

This job is now closed

Job summary

Would you like to work for the UK's leading end of life charity? Our Liverpool Hospice team have an amazing opportunity to join the North West Hospice Care at Home team on a fixed term basis. Apply today for a rewarding career where you can make a difference.

Main duties of the job

This role is part of a team responsible for supporting the co-ordination and booking of care for Marie Curie Services within the region (North West). You will directly support the Hub Manager, Senior Coordinator, Senior Nurses, Healthcare Assistants and the local care teams and patients families and carers.

About us

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left. Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.

Date posted

17 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

5469

Job locations

Speke Road

Liverpool

L25 8QA


Job description

Job responsibilities

Salary:Marie Curie Pay Scale, aligned with AFCBand 2 (£22,383 per annum + enhancements) pro rata

Hours/Contract:12 monthFixed-Term Contract 37.5 hours per week

Based:Hybrid - Liverpool Hospice/Home

Closing date:7thMay 2024

Interview date:Wednesday 15th May 2024

This role is part of a team responsible for supporting the co-ordination and booking of care for Marie Curie Services within the region (North West). You will directly support the Hub Manager, Senior Coordinator, Senior Nurses, Healthcare Assistants and the local care teams and patients families and carers.

Marie Curie delivers care 365 days each year and the Local Coordination Team work together on a rota basis between 8am and 10pm 7 days a week

If you want to work in an organisation that really makes a difference every day, we want to hear from you

Marie CurieBenefits Package:

  • Season ticket loan for travelling to and from work
  • Defined contribution schemes for Pension
  • Marie Curie Group Personal Pension Scheme
  • Loan schemes for bikes; computers and satellite navigation systems
  • Introduce a friend scheme
  • Help with childcare cost (T &Cs apply)
  • Entitledto Marie Curie Blue Light Card
  • Entitled to Benefit-Hub Discount Scheme
  • Life assurance for all employees
  • Eye care - (under Display Screen Equipment (DSE) regulations,Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
  • Continued access to NHS Pension Scheme

What's in it for you

  • Annual leave allowance- 27 daysplus8 public holidays (pro rata)
  • Annual leave aligned to NHS (subject toeligibility, which must be most recent continuous serviceimmediately prior to joining MC with no breaks of service)
  • Competitive Policy for parental/sick Leave
  • ContinuousProfessionaldevelopment (Marie Curie supports and encourages personal and professional development)
  • Industry leading training programmes
  • Flexible Working
  • Free DBS
  • Free Uniform
  • Generous enhancements.
    • 41% x your basic salary per hour paid for Saturdays & weekday night duty (8pm to 6am)
    • 83% x your basic salary per hour paid for Sundays and Public Bank Holidays

What we are looking for:

  • Excellent communication, inter-personal and organisational skills with a high level of diplomacy.
  • Working knowledge of windows applications, including databases
  • Administration and customer service experience are essential.
  • IT literacy and a sensitive telephone manner
  • Ability to prioritise work and deal with changing service demands.
  • Flexibility and reliability, with a positive and professional attitude and the ability to work accurately under pressure

To view the job description please click suporting link.

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie

For more information or an informal chat please contact our Hub Manager, Suzanne Munro on suzanne.munro@mariecurie.org.uk

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use orcome into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive andequitable workplace where everyones unique perspectives and experiences are valued. We welcome candidates from all backgrounds andwalks of life. Apply today to bring your talents to our diverse and inclusive charity.

Were committed to making reasonable adjustments to support you throughout the application and selection process. You can request support viarecruitment@mariecurie.org.uk

This role is subject to receiving satisfactory enhanced criminal record check

We reserve the right to close this vacancy early. Agencies need not apply.

Same Posting Description for Internal and External Candidates

Job description

Job responsibilities

Salary:Marie Curie Pay Scale, aligned with AFCBand 2 (£22,383 per annum + enhancements) pro rata

Hours/Contract:12 monthFixed-Term Contract 37.5 hours per week

Based:Hybrid - Liverpool Hospice/Home

Closing date:7thMay 2024

Interview date:Wednesday 15th May 2024

This role is part of a team responsible for supporting the co-ordination and booking of care for Marie Curie Services within the region (North West). You will directly support the Hub Manager, Senior Coordinator, Senior Nurses, Healthcare Assistants and the local care teams and patients families and carers.

Marie Curie delivers care 365 days each year and the Local Coordination Team work together on a rota basis between 8am and 10pm 7 days a week

If you want to work in an organisation that really makes a difference every day, we want to hear from you

Marie CurieBenefits Package:

  • Season ticket loan for travelling to and from work
  • Defined contribution schemes for Pension
  • Marie Curie Group Personal Pension Scheme
  • Loan schemes for bikes; computers and satellite navigation systems
  • Introduce a friend scheme
  • Help with childcare cost (T &Cs apply)
  • Entitledto Marie Curie Blue Light Card
  • Entitled to Benefit-Hub Discount Scheme
  • Life assurance for all employees
  • Eye care - (under Display Screen Equipment (DSE) regulations,Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
  • Continued access to NHS Pension Scheme

What's in it for you

  • Annual leave allowance- 27 daysplus8 public holidays (pro rata)
  • Annual leave aligned to NHS (subject toeligibility, which must be most recent continuous serviceimmediately prior to joining MC with no breaks of service)
  • Competitive Policy for parental/sick Leave
  • ContinuousProfessionaldevelopment (Marie Curie supports and encourages personal and professional development)
  • Industry leading training programmes
  • Flexible Working
  • Free DBS
  • Free Uniform
  • Generous enhancements.
    • 41% x your basic salary per hour paid for Saturdays & weekday night duty (8pm to 6am)
    • 83% x your basic salary per hour paid for Sundays and Public Bank Holidays

What we are looking for:

  • Excellent communication, inter-personal and organisational skills with a high level of diplomacy.
  • Working knowledge of windows applications, including databases
  • Administration and customer service experience are essential.
  • IT literacy and a sensitive telephone manner
  • Ability to prioritise work and deal with changing service demands.
  • Flexibility and reliability, with a positive and professional attitude and the ability to work accurately under pressure

To view the job description please click suporting link.

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie

For more information or an informal chat please contact our Hub Manager, Suzanne Munro on suzanne.munro@mariecurie.org.uk

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use orcome into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive andequitable workplace where everyones unique perspectives and experiences are valued. We welcome candidates from all backgrounds andwalks of life. Apply today to bring your talents to our diverse and inclusive charity.

Were committed to making reasonable adjustments to support you throughout the application and selection process. You can request support viarecruitment@mariecurie.org.uk

This role is subject to receiving satisfactory enhanced criminal record check

We reserve the right to close this vacancy early. Agencies need not apply.

Same Posting Description for Internal and External Candidates

Person Specification

Qualifications

Essential

  • IT Literacy Microsoft Word Excel Email and internet

Desirable

  • NVQ Level 3

Experience

Essential

  • Experience of working within a customer services environment
  • Ability to use variety of strategies to meet the needs of the individual

Desirable

  • Training
  • Able to draw usefully on strengths gained from experience
Person Specification

Qualifications

Essential

  • IT Literacy Microsoft Word Excel Email and internet

Desirable

  • NVQ Level 3

Experience

Essential

  • Experience of working within a customer services environment
  • Ability to use variety of strategies to meet the needs of the individual

Desirable

  • Training
  • Able to draw usefully on strengths gained from experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Marie Curie

Address

Speke Road

Liverpool

L25 8QA


Employer's website

https://www.mariecurie.org.uk/ (Opens in a new tab)

Employer details

Employer name

Marie Curie

Address

Speke Road

Liverpool

L25 8QA


Employer's website

https://www.mariecurie.org.uk/ (Opens in a new tab)

For questions about the job, contact:

Hub Coordinator - North West

Recruitment Team

recruitment@mariecurie.org.uk

Date posted

17 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

5469

Job locations

Speke Road

Liverpool

L25 8QA


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