Administrator / Receptionist

Woodingdean Medical Centre

This job is now closed

Job summary

Woodingdean Medical Centre is looking for an Administrator / Receptionist to join our team. We are looking for someone to work 37.5 hours per week on Mondays to Fridays. Shifts between 8.00am and 6.30pm.

Main duties of the job

The successful candidate will need to carry out the following main duties as part of our Administration Team:

Liaising with patients and attending to enquiries both over the phone as well as face to face

Manage the booking and cancelling of appointments for clinics

Updating the SystmOne database with patient information

Dealing with incoming and outgoing correspondence

Handling of repeat prescriptions in accordance with practice procedures

Maintaining medical records

Communicate efficiently between all medical staff and patients.

This list is not exhaustive, but are the general requirements of the role. The successful candidate will be expected to comply with taking on new challenges as they become necessary.

About us

This is an exciting opportunity to join our friendly, forward thinking Medical Practice. The practice is led by 2 partners, and supported by an excellent team including 7 Salaried GPs, 5 Practice Nurses, 2 Health Care Assistants, a Practice Manager and a team of Administrative staff.

Date posted

17 April 2024

Pay scheme

Other

Salary

£11.70 to £12.80 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2083-24-0001

Job locations

Warren Road

Woodingdean

Brighton

BN2 6BA

Job description

Job responsibilities

Main duties as part of our Administration Team:

Liaising with patients and attending to enquiries both over the phone as well as face to face

Manage the booking and cancelling of appointments for clinics

Updating the SystmOne database with patient information

Dealing with incoming and outgoing correspondence

Handling of repeat prescriptions in accordance with practice procedures

Maintaining medical records

Communicate efficiently between all medical staff and patients.

Job description

Job responsibilities

Main duties as part of our Administration Team:

Liaising with patients and attending to enquiries both over the phone as well as face to face

Manage the booking and cancelling of appointments for clinics

Updating the SystmOne database with patient information

Dealing with incoming and outgoing correspondence

Handling of repeat prescriptions in accordance with practice procedures

Maintaining medical records

Communicate efficiently between all medical staff and patients.

Person Specification

Experience

Essential

Excellent customer service skills
Reception / administration experience
Good team player
Ability to work and communicate effectively within a busy working environment
Good IT skills

Desirable

Working within a GP Surgery
Using the System One database

Person Specification

Experience

Essential

Excellent customer service skills
Reception / administration experience
Good team player
Ability to work and communicate effectively within a busy working environment
Good IT skills

Desirable

Working within a GP Surgery
Using the System One database

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Woodingdean Medical Centre

Address

Warren Road

Woodingdean

Brighton

BN2 6BA

Employer's website

https://www.woodingdeansurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Woodingdean Medical Centre

Address

Warren Road

Woodingdean

Brighton

BN2 6BA

Employer's website

https://www.woodingdeansurgery.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Richard Hilder

woodingdean@nhs.net

01273307555

Date posted

17 April 2024

Pay scheme

Other

Salary

£11.70 to £12.80 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2083-24-0001

Job locations

Warren Road

Woodingdean

Brighton

BN2 6BA

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