This position is no longer open for applications

Reception- London- £25K

We're on the lookout for a welcoming, professional Receptionist to join our London team. As our Receptionist, you'll be pivotal in providing top-notch customer service to all clients and visitors, ensuring their needs are met promptly and efficiently. This role is multifaceted, requiring you to handle various responsibilities with ease.

KEY RESPONSIBILITIES:
• Efficiently manage reception duties with professionalism and courtesy.
• Act as the primary point of contact for clients, visitors, and couriers, providing excellent front-of-house service.
• Handle switchboard operations and manage calls effectively.
• Maintain detailed and accurate call logs when necessary.
• Demonstrate strong attention to detail.
• Facilitate clear communication between customers, suppliers, visitors, and staff, both verbally and in writing.
• Operate standard office equipment, including computers, phones, and photocopiers.
• Perform routine clerical tasks and maintain records as directed.
• Cultivate positive relationships with colleagues, managers, and the public.
• Handle all inquiries with politeness and enthusiasm.
• Ensure consistent attendance, punctuality, and adherence to company procedures.
• Prepare meeting rooms and provide refreshments as needed.
• Keep reception and common areas clean and tidy at all times.
• Enforce security procedures for clients and visitors.
• Conduct regular housekeeping checks to maintain cleanliness standards.
• Manage office supplies and ensure their availability.
• Adhere to all company policies and procedures.
• Represent the company in a professional and responsible manner at all times.

ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS:
• Previous experience in a customer service-oriented role is preferred.
• Ability to work both independently and collaboratively.
• Exceptional organisational skills, with the ability to prioritise tasks effectively in a fast-paced environment.
• Strong interpersonal skills for building positive customer relationships.
• Demonstrated ability to monitor systems and ensure compliance.
• Confident communication and presentation abilities.
• Comfortable engaging with clients and asking questions.
• Positive and upbeat attitude.
• Proficiency with computers and willingness to learn new IT/Telephony systems.