Place Planning and Development Programme Manager

Job description

Job responsibilities

Rugby Place is a multi-level, complex programme involving different partners and stakeholders in the delivery of a system wide approach to improving health and care outcomes for people living in Rugby.

The post is a new role and will support Rugby Place in the design and delivery of programmes of work to deliver agreed priorities and outcomes; hosted by SWFT it will be a joint post between the Trust and University Hospitals Coventry and Warwickshire.

This role will be responsible for programmes of work associated with system leadership, transformation and improvement and partnership working across organisations and services. The role will have a strong link with Rugby Borough Council, particularly the Community Development team, in helping to support the levelling up and health inequalities agenda.

Key to the role will be the ability to work in collaboration with Place partners to design and deliver the priorities of integration and collaboration across Rugby Place and support interface with the Warwickshire Care Collaborative, one of two geographical Care Collaboratives in the Coventry and Warwickshire Integrated Care System which constitute the partnership of organisations responsible for organising and delivering health and social care within the Coventry and Warwickshire footprints respectively. The ICB has endorsed the creation of the Care Collaboratives to enable the transfer or responsibility for commissioning and delivering from the Coventry and Warwickshire Integrated Care Board to the Care Collaborative following a three-phase approach. The Warwickshire Care Collaborative brings together the three place partnerships of providers and commissioners of health and care at a Warwickshire footprint; Rugby is one of three Places that make up the Warwickshire Care Collaborative (along with Warwickshire North and South Warwickshire Places).

The successful candidate will be highly motivated and will have experience of working in the health and/or local authority sectors. We are looking for someone who will relish working in a learning and reflective environment. They will have demonstrable knowledge and expertise across NHS and cross system improvement as well as successful programme management planning and management of risk.

Key Result Areas

Knowledge, skills and experience required:

Planning and Programme Management

Support the planning of programmes of work across Rugby Place partners including Primary Care, Warwickshire County Council, Rugby Borough Council, UHCW, SWFT, Coventry and Warwickshire Partnership Trust, the Coventry and Warwickshire ICS, the voluntary sector and Healthwatch to define priorities, benefits and deliverables.

Work with partners to develop the provision of equitable services and ensuring parity for Rugby residents across services

Manage the lifecycle of programmes of work containing multiple projects. Reporting on progress and managing risks and issues, acting as a point of escalation for projects.

Design of work streams and projects to deliver programme objectives and deliverables.

Development and maintenance of programme documentation which reflects the complexities of a system wide programme and captures cross linkages and dependencies.

Conduct regular Gateway Reviews to ensure that the programme and work streams are able to deliver on time and within budget.

Manage the delivery of benefits and track realisation of programme/project outcomes.

Conduct regular reviews of governance arrangements to ensure consistent operating structures and processes that are fit for purpose.

Work in close partnership with Rugby place partners, taking a joined up perspective and supporting the Rugby agenda by working in an increasingly joined up manner and delivering on the priorities of integration and collaboration in Rugby Place.

Analysis and Judgement

Demonstrate a flexible approach to the development and delivery of new programmes as necessary in Rugby Place.

Interrogate and analyse, sometimes highly complex information to support the delivery of clear project reporting and project outcomes.

Write and submit regular high level programme reports for Rugby Place forums showing progress against milestones, status, resource requirements, issues, risks, dependencies and making recommendations where a range of options may exist.

Communications

Produce written documentation, including board reports, as required for all relevant other governance forums.

Ensure that written documentation is appropriate for its target audiences and utilises appropriate media.

Work closely with relevant communications leads in Rugby Place to ensure that any Communications and Engagement plans are owned across Place by all stakeholders.

Key working Relationships

The post holder will be required to build and maintain good working relationships with a broad range of stakeholders across Rugby Place.

The post holder will be expected to:

Nurture key relationships with partners across Rugby Place

Deal with complex and sometimes conflicting issues in workshops, meetings, one on one communications and other evens relevant to aspects of the programme

Work closely with programme leads across Rugby Place to ensure strategic and operational alignment of relevant work programmes across Place through supporting Place governance

Employ effective communication, negotiation and influencing skills to drive delivery and change management with stakeholders at all levels who may hold differing views

Represent Rugby Place in a variety of formal settings, potentially delivering complex information and difficult messages to senior audiences

Key working relationships will be as follows:

Members of Place forums including County Councillors, Primary Care representatives, Healthwatch, Voluntary Sector, SWFT, UHCW, Warwickshire County Council, Public Health, Rugby Borough Council

Programme SROs, clinical leads and executive leads, Trust and other provider programmes of work and local government programme transformation leads

Other stakeholders as required e.g. NHSE, patients and public engagement groups, voluntary sector and community leaders

Measurable result areas:

Responsibility for the management of the lifecycle of programmes of work containing multiple projects. Reporting on progress and managing risks and issues, acting as a point of escalation for projects.

Responsibility for the design of work streams and projects to deliver programme objectives and deliverables.

Responsibility for the development and maintenance of programme documentation which reflects the complexities of a system wide programme and captures cross linkages and dependencies.

Responsibility for the interrogation and analysis of sometimes highly complex information to support the delivery of clear project reporting and project outcomes.

Accountable to write and submit regular high level programme reports for Rugby Place forums showing progress against milestones, status, resource requirements, issues, risks, dependencies and making recommendations where a range of options may exist

Responsibility for effective communication, negotiation and influencing skills to drive delivery and change management with stakeholders at all levels who may hold differing views.

Produce written documentation, including board reports, as required for all relevant other governance forums.

Ensure that written documentation is appropriate for its target audiences and utilises appropriate media.

Person Specification

Experience

Essential

• Educated to degree level or evidence of equivalent study or knowledge and experience
• Evidence of Programme/project Management training/qualifications

Desirable

• Evidence of post graduate training or education or work based learning

Previous Experience

Essential

• Proven experience of managing lifecycles of programmes of work containing multiple projects
• Proven track record of project management
• Proven track record of managing risk
• Proven track record of managing cross linkages and interdependencies
• Track record of innovation in transformation, developing new models of care and supporting innovative provider development
• Experience of implementation of complex programme delivery and conducting Gateways reviews
• Proven experience of managing change and transforming services
• Proven experience of managing the delivery of benefits and tracking the realisation of programme/project outcomes.
• Proven track recording public and patient engagement in relation to service development and change
• Demonstrable experience of utilising programme management methodologies
• Experience of producing written documents including Board reports

Skills

Essential

• Able to utilise programme/project/transformation methodologies
• Able to describe strategic aims in simple terms and communicate contentious or sensitive information effectively to a range of audiences
• Able to interrogate and analyse complex and contentious information to support the delivery of clear project reporting and project outcomes.
• Strong interpersonal skills and proven ability to develop, maintain and enhance relationships with a variety of stakeholders
• Excellent communication skills, ideally demonstrated through experience of writing management reports and project planning documents and through confidently communicating complex arguments and advising senior colleagues
• Able to handle conflict constructively and effectively
• Experienced user of excel, word and PowerPoint

Knowledge

Essential

• Comprehensive understanding of national, regional and local health and social care policy
• Understanding of models and good practice for excellent programme management and transformation methodology
• Awareness of and committed to Equality and Diversity policies

Other

Essential

• Flexible, self motivating and acts on own initiative
• Meticulous and enthusiastic that work is carried out to the highest standards
• Able to work with a great degree of flexibility and adaptability
• Assertive and professional
• Committed to own personable continuing development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Orchard Centre, Rugby and UHCW Coventry

Lower Hillmorton Road

Rugby

CV21 3SR

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)