Job summary
Due to the current post-holder moving onto pastures new, an exciting opportunity has arisen to join the dynamic and growing team at Nuneaton & Bedworth Primary Care Network (PCN).
This role will work as part of our Personalised Care Team to provide administrative support in terms of processing referrals into the team, maintaining the referrals/marketplace database and supporting the Senior Team members.
Main duties of the job
We have recently brought our Social Prescribers, Health & Wellbeing Coaches (H&WBC) and Care Coordinators in-house and are keen to develop closer working relationships between these staff and our Mental Health team under the umbrella of Personalised Care, to support the needs of our patients and member practices.
You will maintain the recently implemented 'Joy' system which is used to record, allocate and manage referrals to our Social Prescribing and H&WBC teams, monitor Lone Working for the staff when they go to off-site to see patients and act as co-ordinator for the Personalised Care Team, so need to be good at communicating and enjoy working as part of a team.
One of the services that we provide for our patients is a 'Walk and Talk' initiative. Part of your role will be to work with the Health & Wellbeing Coach to coordinate patient numbers and support for the group meetings.
The Personalised Care Team meets every two months to share information and provide peer support/case reviews. You will work with the Team Leaders to organise these meetings, send out invitations, create agendas and produce the minutes.
You will also be required to support 2 meetings per month for the Warwickshire North Primary Care Networks.
About us
Nuneaton & Bedworth PCN is a large organisation covering 16 GP practices and roughly 120,000 patients.
We have more than 50 Additional Roles staff working across the practices in a number of different roles, which includes the Personalised Care Team.
We are really invested in our workforce, including the Personalised Care Team. We have recently expanded the Care Coordinator team from 3 to 7, the Social Prescribing team is expanding from 5 to 7 members and we have plans to recruit an additional Health & Wellbeing Coach over the coming weeks.
If you are an organised individual who gets on with people, then this could be the role for you.
Job description
Job responsibilities
Job
Purpose/Summary
An exciting opportunity has arisen to
join the dynamic and growing team at Nuneaton and Bedworth Primary Care Network
(PCN). This role will work as part of the Personalised Care Team to provide
administrative support in terms of processing referrals into the team,
maintaining the referrals/marketplace database and supporting the Senior Team
Members.
Provide Administrative support for the Personalised Care Team (Social
Prescribers, Care Coordinators, Health & Wellbeing Coaches and Mental
Health Practitioners). This will include
coordinating and taking minutes for the bi-monthly MDT Meetings.
Monitor and allocate referrals coming into the Team via the Joy system.
Support Lone Working arrangements for members of the team when
undertaking off-site visits to see patients.
Work with the Health & Wellbeing Coach(s) to support the Walk
& Talk project.
Maintain the Marketplace within the Joy system to ensure that
organisation details remain up to date for referral pathways for patients.
Induct
new starters in use of the Joy system.
Provide
administrative support to the Warwickshire North Primary Care Board and Warwickshire
North Clinical Directors monthly meetings.
This will include co-ordinating the Agendas, taking minutes and maintaining
action trackers.
Job description
Job responsibilities
Job
Purpose/Summary
An exciting opportunity has arisen to
join the dynamic and growing team at Nuneaton and Bedworth Primary Care Network
(PCN). This role will work as part of the Personalised Care Team to provide
administrative support in terms of processing referrals into the team,
maintaining the referrals/marketplace database and supporting the Senior Team
Members.
Provide Administrative support for the Personalised Care Team (Social
Prescribers, Care Coordinators, Health & Wellbeing Coaches and Mental
Health Practitioners). This will include
coordinating and taking minutes for the bi-monthly MDT Meetings.
Monitor and allocate referrals coming into the Team via the Joy system.
Support Lone Working arrangements for members of the team when
undertaking off-site visits to see patients.
Work with the Health & Wellbeing Coach(s) to support the Walk
& Talk project.
Maintain the Marketplace within the Joy system to ensure that
organisation details remain up to date for referral pathways for patients.
Induct
new starters in use of the Joy system.
Provide
administrative support to the Warwickshire North Primary Care Board and Warwickshire
North Clinical Directors monthly meetings.
This will include co-ordinating the Agendas, taking minutes and maintaining
action trackers.
Person Specification
Other
Essential
- Full UK driving license with access to own transport
Qualifications
Essential
- GCSE Grade C or above (or equivalent) in English Language and Mathematics
Experience
Essential
- Competent in Microsoft Office, including Outlook (specifically e-mail and calendar) and Word.
- Possess the skill set to accurately type and communicate effectively through emails and other communication channels.
- Competent in the use of database systems.
- Competent in taking of minutes /producing agendas.
- Competent in the use of Microsoft Teams.
Personal Qualities & Attributes
Essential
- Self-motivated and resourceful with good organisational skills.
- Ability work effectively in a timely manner, prioritising workload.
- Comfortable in utilising digital platforms.
- Works well in a team and can take direction.
- Good verbal and written communication skills.
- Strong relationship building skills, with the ability to motivate and inspire others.
- Able to work effectively in a fast paced environment, demonstrating accountability.
- Establish good working systems
Person Specification
Other
Essential
- Full UK driving license with access to own transport
Qualifications
Essential
- GCSE Grade C or above (or equivalent) in English Language and Mathematics
Experience
Essential
- Competent in Microsoft Office, including Outlook (specifically e-mail and calendar) and Word.
- Possess the skill set to accurately type and communicate effectively through emails and other communication channels.
- Competent in the use of database systems.
- Competent in taking of minutes /producing agendas.
- Competent in the use of Microsoft Teams.
Personal Qualities & Attributes
Essential
- Self-motivated and resourceful with good organisational skills.
- Ability work effectively in a timely manner, prioritising workload.
- Comfortable in utilising digital platforms.
- Works well in a team and can take direction.
- Good verbal and written communication skills.
- Strong relationship building skills, with the ability to motivate and inspire others.
- Able to work effectively in a fast paced environment, demonstrating accountability.
- Establish good working systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
