Job summary
The Learning and Organisational Development Department is seeking a motivated individual with excellent communication and team working skills to join the Career Progression and Apprenticeship Service as an Administrator.
Our mission is to deliver a sustainable and successful apprenticeship programme that offers high quality employment opportunities, delivers high quality patient care and supports local people into fulfilling and rewarding careers.
There is no better feeling than watching people you have supported flourish and grow and we are looking for an individual who feels as passionately as we do to join our team and help us in delivering our mission.
Main duties of the job
The successful candidate will manage the administrative processes for the service, acting as the first point of contact for enquiries and will provide basic career advice on how individuals can 'get ready', 'get in' and 'go further' in their NHS careers.
Job responsibilities:
- Provide guidance on apprenticeship opportunities and potential routes into NHS careers
- Proactively communicate the benefits of apprenticeships to ensure the value is recognised by young people, job seekers and those looking to progress their careers
- Support candidate eligibility checks and provide advice and guidance on meeting funding requirements
- Manage applications and oversee the end-to-end recruitment, selection and on boarding processes
- Guide managers through the design and implementation stages of apprenticeship development
- Contribute to the development of widening participation strategies and monitor access to apprenticeships to ensure inclusivity
- Conduct surveys and audits to ensure quality standards are maintained, areas for improvement are identified and action plans are implemented
- Maintain the Digital Apprenticeship Service account, ESR, ILR and internal databases, ensuring training and expenditure is recorded accurately
- Maintain strong relationships with partnerships organisations and support the creation and delivery of an annual programme of opportunities
- Support content creation for the internal webpages and ensure information is kept up to date
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=5HsiGn9joTQ
Job description
Job responsibilities
- Respond to career guidance requests from internal staff and external individuals.
- Provide up to date information on roles, pre-requisites and career pathways.
- Record details of enquirer, type of query, guidance given and possible outcome.
- Respond to requests received from schools to attend events related to healthcare careers.
- Disseminate to NHS Career Ambassadors to gain support.
- Prepare resources ready for staff to attend careers events, including publicity materials, display boards and carriers, general crib notes which will include pre-requisites for qualifications and information on roles available within the NHS and career opportunities within the Trust.
- As necessary, personally attend and advise at careers events, workshops, and training sessions to promote working in the NHS.
- Maintain records of career activities to include, school/college name, approximate number of students, main enquiries, length of time spent on the career visit.
- Check resources back in and top up with general resources ready for next visit.
- Maintain level of resources, anticipating busier times in the school/college calendars.
- Work with the Career Progression and Apprenticeship Lead to plan and manage the annual careers events in the hospital, ensuring their smooth running.
- Booking rooms, liaising with attendees and communicate with a range of stakeholders to promote the event.
- Check that the information for the career ambassadors on the internal Roogle and external Trust website is up to date and accurate.
- Provide administrative support for the Career Progression and Apprenticeship Lead in this area.
Please refer to the attached job description for further information.
Job description
Job responsibilities
- Respond to career guidance requests from internal staff and external individuals.
- Provide up to date information on roles, pre-requisites and career pathways.
- Record details of enquirer, type of query, guidance given and possible outcome.
- Respond to requests received from schools to attend events related to healthcare careers.
- Disseminate to NHS Career Ambassadors to gain support.
- Prepare resources ready for staff to attend careers events, including publicity materials, display boards and carriers, general crib notes which will include pre-requisites for qualifications and information on roles available within the NHS and career opportunities within the Trust.
- As necessary, personally attend and advise at careers events, workshops, and training sessions to promote working in the NHS.
- Maintain records of career activities to include, school/college name, approximate number of students, main enquiries, length of time spent on the career visit.
- Check resources back in and top up with general resources ready for next visit.
- Maintain level of resources, anticipating busier times in the school/college calendars.
- Work with the Career Progression and Apprenticeship Lead to plan and manage the annual careers events in the hospital, ensuring their smooth running.
- Booking rooms, liaising with attendees and communicate with a range of stakeholders to promote the event.
- Check that the information for the career ambassadors on the internal Roogle and external Trust website is up to date and accurate.
- Provide administrative support for the Career Progression and Apprenticeship Lead in this area.
Please refer to the attached job description for further information.
Person Specification
Qualifications
Essential
- Educated to diploma level OR equivalent level of experience of working in an administrative role
- Evidence of approved Level 2 English Language and math's qualifications e.g. GCSE A*-C (9-4), Level 2 Functional Skills or UK ENIC Statement of Comparability for overseas qualifications
Desirable
- Level 3 Business Administration qualification
Knowledge and Experience
Essential
- Experience of working in a customer facing role
- Experience of coordinating and facilitating meetings and events
- Experience of making clear, logical, persuasive and considered arguments to a variety of audiences
- Thorough working knowledge of Microsoft Office packages, including Outlook, Word, Excel, PowerPoint, Teams
Desirable
- Experience of providing training to groups of staff
- Knowledge and understanding of current apprenticeship standards and different types of qualifications
- Working knowledge of using Learning Management Systems and NHS Electronic Staff Record (ESR)
Person Specification
Qualifications
Essential
- Educated to diploma level OR equivalent level of experience of working in an administrative role
- Evidence of approved Level 2 English Language and math's qualifications e.g. GCSE A*-C (9-4), Level 2 Functional Skills or UK ENIC Statement of Comparability for overseas qualifications
Desirable
- Level 3 Business Administration qualification
Knowledge and Experience
Essential
- Experience of working in a customer facing role
- Experience of coordinating and facilitating meetings and events
- Experience of making clear, logical, persuasive and considered arguments to a variety of audiences
- Thorough working knowledge of Microsoft Office packages, including Outlook, Word, Excel, PowerPoint, Teams
Desirable
- Experience of providing training to groups of staff
- Knowledge and understanding of current apprenticeship standards and different types of qualifications
- Working knowledge of using Learning Management Systems and NHS Electronic Staff Record (ESR)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
