Job responsibilities
JOB
DESCRIPTION AND PERSON SPECIFICATION
1.
JOB DETAILS
Job
Title: Patient Flow Sister/Patient Flow Charge Nurse
Reports
to: Senior Sister/Matron
Band:
6
Unit/Department:
Centre for Neurosciences
Location
Leeds General Infirmary
2.
JOB PURPOSE/SUMMARY
To
have responsibility for facilitating, enabling and supporting
interdisciplinary decision making in order to achieve optimal patient flows
and utilisation of available resources within Centre for Neurosciences
To
actively manage patient flows by designing, implementing and maintaining
processes that safely expedite patient placement, scheduling and discharge.
The
jobholder is responsible for supporting the service with timely and
appropriate placement of patients requiring admission to the Trusts bed base.
The
jobholder is responsible for supporting the multi-disciplinary team in
facilitating timely flow of their in-patient pathway and to facilitate the
timely discharge of patients.
Current
services comprise of the management of patient flows for a range of
specialities.
4.
PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY
Clinical
Take
a lead role in the creation of capacity to meet demand and liaise with
Clinicians and Matrons when insufficient demand is created.
Participate
in creating systems and processes that maintain and improve patient flows.
Develop
effective partnerships with clinical and clerical staff and an environment
that fosters open communication and participation.
Develop
effective working arrangements with A&E that allows the timely and
appropriate placement of acute admissions.
Participate
in developing effective partnerships with other Directorates and their
Admission/Bed Management Teams that enables timely and appropriate patient
placement.
Contribute
to the development of operational policies/clinical protocols that optimise
patient flows on all sites.
Take
a lead in facilitating optimum standards of compassionate nursing care for
specific patient groups, whose inpatient bed allocation falls outside of the
traditionally recognised speciality bed base.
Promote
evidence-based practice.
Work
in partnership with the Infection Control Team to monitor wards closed with
infection and adjust patient flows accordingly.
Take
a lead role in facilitating referrals to primary care services for outlying
patients.
Contribute
to providing a service that maximises the use of community resources and
facilitates the timely and appropriate assessment and/or admission of
patients, for the GPs in Leeds.
Maintain
accurate records in accordance with the NMC guidelines for records and Record
keeping (2010) and Trust guidelines.
Act
in accordance with the Nursing and Midwifery Code.
Investigate
and respond to accidents, untoward incidents and complaints.
Undertake
duties on other wards or departments as and when required by service demands
or patient needs.
Act
in such a way that safeguards the health and well-being of children and
vulnerable adults at all times. Is familiar with and adheres to the LTHT
safeguarding polices.
Education
and training
Promote
evidence-based practice within patient admission/discharge processes.
Promote
a positive learning environment where lessons are learnt from patient/carer
complaints.
Facilitate
training and education of staff within the team.
Participate
in annual appraisal
Actively
participate in the development of own personal development plan.
Complete
mandatory training within the defined time period.
Leadership
To
provide focus for the day to day professional leadership of nursing,
administration and support staff within the team and the wards.
Accountable
for providing visible and credible nursing leadership.
Act
as a positive role model through the provision of support and expert advice
to staff.
Lead
by example through visible leadership to motivate and empower others.
To
participate in ensuring that appropriate arrangements are in place to set
objectives, monitor performance, agree and review development needs for the
staff members.
Ensure
effective working relationships and communication is maintained between all
grades of staff and professional groups.
Facilitate
the provision of clinical supervision to staff and support staff in arranging
mentorship where appropriate.
Work
with personnel colleagues to ensure appropriate management of the nursing
workforce within the team.
Raise
concerns with regards risk, danger malpractice or wrong doing by following
the LTHT Whistleblowing policy and supporting processes.
5.
THE LEEDS WAY VALUES
Our
values are part of what make us different from other trusts, so we see this
as a strength, as well as a responsibility. They have been developed by our
staff and set out what they see as important to how we work. Our five values
are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
All
our actions and endeavours will be guided and evaluated through these values
Additionally,
the following are core values which relate specifically to this post:
Commitment
to delivering a patient centred service.
Commitment
to working with and within a multi-disciplinary team.
Commitment
to own personal and profession development and to others within the team.
Commitment
to support and uphold the demonstrate the core values and behaviours of LTHT.
6.
WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT)
Leeds
Teaching Hospitals NHS Trust is part of the West Yorkshire Association of
Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across
West Yorkshire and Harrogate working together to provide the best possible
care for our patients.
By
bringing together the wide range of skills and expertise across West
Yorkshire and Harrogate we are working differently, innovating and driving
forward change to deliver the highest quality care. By working for Leeds
Teaching Hospitals NHS Trust this is your opportunity to be a part of that
change.
WYAAT
is the acute sector arm of the West Yorkshire and Harrogate Health and Care
Partnership, one of the largest integrated care systems in the country. The
Partnerships ambition is for everyone to have the best possible health and
wellbeing, and the work of WYAAT, and each individual trust, supports that
ambition.
7.
INFECTION CONTROL
The
jobholder must comply at all times with the Leeds Teaching Hospitals NHS
Trust Infection Control policies, in particular by practising Universal
Infection Control Precautions. Hand hygiene must be performed before and
after contact with patients and their environment.
8.
HEALTH AND SAFETY / RISK MANAGEMENT
All
staff are responsible for working with their colleagues to maintain and
improve the quality of services provided to our patients and other service
users. This includes complying at all times with the Leeds Teaching Hospitals
NHS Trust Policies, including Health and Safety policies, in particular by
following agreed security and safer working procedures, and reporting
incidents using the Trust Incident Reporting system
9.
EQUALITY AND DIVERSITY
The
jobholder must comply with all policies and procedures designed to ensure
equality of employment and that services are delivered in ways that meet the
individual needs of patients and their families. No person whether they are
staff, patient or visitor should receive less favourable treatment because of
their gender, ethnic origin, age, disability, sexual orientation, religion
etc.
10.
TRAINING AND PERSONAL DEVELOPMENT CONTINUOUS PROFESSIONAL DEVELOPMENT
The
jobholder must take responsibility in agreement with his/her line manager for
his/her own personal development by ensuring that Continuous Professional
Development remains a priority. The jobholder will undertake all mandatory
training required for the role.
11.
COMMUNICATION & WORKING RELATIONSHIPS
Matron
All
Grades of Nursing Staff
Allied
health professionals
Medical
staff
Facilities
staff
Bed
board
Patient,
Families and carers
Transport
Providers
Social
Care
GPs
12.
SPECIAL WORKING CONDITIONS
i)
PHYSICAL EFFORT:
Frequent
standing, sitting, walking, communicating.
Ability
to walk some distance between clinical areas.
Frequently
requires accuracy all the time and manual dexterity.
Responding
to changes in demand and capacity.
Not
Frequently but on request: Moving & Handling of patients and equipment.
ii)
MENTAL EFFORT:
Frequent
mental effort/concentration required in relation to assessing patient
placement needs and capacity creation.
Unpredictable
workload, responding to changing circumstances (increase/decrease in
demand/capacity, prioritisation of workload).
Robust
verbal and written communication skills required at all times.
Working
from an open office and frequently answering mobile phone and pager.
iii)
EMOTIONAL EFFORT:
Exposure
to distressed patients and relatives/carers.
Exposure
to staff working under pressure.
Dealing
with complex workload.
iv)
WORKING CONDITIONS:
Temperature
should be controlled but may experience hot or cold work environment.
Violence
& Aggression may experience violence and aggression from patients and/or
relatives/carers.
Infection
Control exposure to wards with patients with infections.
Person
Specification
Qualifications
Essential
Registered Adult Nurse
Evidence of Continued Professional
Development
Experience
Essential
Current Issues in Health Care
Priorities within an acute trust
Significant post qualification
experience
Clinical audit and standard setting
Understanding of local and national
nursing agenda
Skills
& behaviours
Essential
Excellent interpersonal skills
