Disclosures Processor - Administration Officer

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Information:

This job is now closed

Job summary

A unique and exciting opportunity has arisen to join the Disclosures Team based at either St Nicholas Hospital in Newcastle upon Tyne or, Carleton Clinic in Cumbria as a Band 3 Disclosures Officer. This is a permanent full-time position (37.5 hours a week).

Applications are invited from a suitably qualified and experienced person to join our busy and dynamic Team. The post holder will ideally have relevant Data Protection Act experience, experience of working as a member of a very busy admin team, be flexible and friendly in their demeanour, hold a high standard of IT skills and knowledge and usage of RiO.

Previous applicants need not apply

Main duties of the job

The post holder will be required to acknowledge receipt of requests, collate the required information, identify third party information and/or any contentious information, liaise with the appropriate healthcare professionals and requestor and prepare the records for disclosure including any redaction of information as directed by the appropriate healthcare professional. In addition to facilitating the disclosure process, the post holder will provide support to Trust employees of all levels, service users, careers, and external organisations regarding queries around confidentiality and information sharing.

The post holder will also provide cross cover as needed to the Records Department.

It is essential that the post holder demonstrates an eye for detail, has excellent interpersonal skills and practical administrative experience.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Date posted

17 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

263-SS23-136-AD-D

Job locations

St Nicholas Hospital or Carleton Clinic Cumbria

Newcastle upon Tyne

NE3 3XT


Job description

Job responsibilities

Please note to apply for this role you must have the right to work in the UK. CNTW NHS Foundation Trust will not provide sponsorship for this role.

Please find attached job description for full details.

Advertising date : 17th April 2024

Closing date : 1st May 2024

Previous applicants need not apply.

Job description

Job responsibilities

Please note to apply for this role you must have the right to work in the UK. CNTW NHS Foundation Trust will not provide sponsorship for this role.

Please find attached job description for full details.

Advertising date : 17th April 2024

Closing date : 1st May 2024

Previous applicants need not apply.

Person Specification

Qualifications and Education

Essential

  • Background in Administration, Business, Law, Health or Social Work or 2 years in an office environment
  • RSA II or equivalent
  • NVQ Level 3 in administration or equivalent experience

Experience and Knowledge

Essential

  • Experience of working in the NHS environment
  • Knowledge of the DPA, GDPR, AHR, FOIA

Desirable

  • Experience of multi agency/professional working
  • Experience of working of the RiO information system, Safeguard, PDT, NTWPI and Health Records

Skills and Abilities

Essential

  • Excellent interpersonal and diplomacy skills
  • Excellent presentation skills both written and verbal
  • Information technology skills including email, internet, spreadsheets, database
  • Communication & Organisational skills

Personal Attributes

Essential

  • Ability to work under pressure and meet tight deadlines
  • Proven credibility to achieve and maintain quality relationships with consumers internal and external
  • Highly motivated and enthusiastic
  • Willing to learn and constantly updated knowledge base
  • Understanding of sensitivity of this work
  • Confidentiality
  • Good team worker
Person Specification

Qualifications and Education

Essential

  • Background in Administration, Business, Law, Health or Social Work or 2 years in an office environment
  • RSA II or equivalent
  • NVQ Level 3 in administration or equivalent experience

Experience and Knowledge

Essential

  • Experience of working in the NHS environment
  • Knowledge of the DPA, GDPR, AHR, FOIA

Desirable

  • Experience of multi agency/professional working
  • Experience of working of the RiO information system, Safeguard, PDT, NTWPI and Health Records

Skills and Abilities

Essential

  • Excellent interpersonal and diplomacy skills
  • Excellent presentation skills both written and verbal
  • Information technology skills including email, internet, spreadsheets, database
  • Communication & Organisational skills

Personal Attributes

Essential

  • Ability to work under pressure and meet tight deadlines
  • Proven credibility to achieve and maintain quality relationships with consumers internal and external
  • Highly motivated and enthusiastic
  • Willing to learn and constantly updated knowledge base
  • Understanding of sensitivity of this work
  • Confidentiality
  • Good team worker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

St Nicholas Hospital or Carleton Clinic Cumbria

Newcastle upon Tyne

NE3 3XT


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

St Nicholas Hospital or Carleton Clinic Cumbria

Newcastle upon Tyne

NE3 3XT


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


For questions about the job, contact:

IG Team Manager

Stephanie Doughty

stephanie.doughty@cntw.nhs.uk

01912232036

Date posted

17 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

263-SS23-136-AD-D

Job locations

St Nicholas Hospital or Carleton Clinic Cumbria

Newcastle upon Tyne

NE3 3XT


Supporting documents

Privacy notice

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust's privacy notice (opens in a new tab)