Dispenser, North Petherton Surgery

Symphony Healthcare Services Limited

This job is now closed

Job summary

North Petherton Surgery have an exciting opportunity for highly motivated and flexible individual to join the practice as a Dispenser on a fixed term basis.

20 hours per week available, working patterns to be discussed at interview.

The rate of pay will be £11.90 per hour, with the benefit of a NHS or NEST pension offered.

Main duties of the job

Job Summary:

To ensure that a high quality, safe and efficient dispensing service is available to meet the needs of patients at all times.

Job Responsibilities:

To dispense prescriptions accurately and in a timely manner in accordance with practice policies
To receive goods
To maintain efficient stock control with minimal wastage
To maintain a tidy dispensary
To monitor fridge temperatures
To take in and hand out prescriptions
To process prescription requests
To deal with patient and third party prescription queries
To collect prescription fees and check exemption from fees
To proactively support the practice achievement of standards within the Dispensing Services Quality Scheme including undertaking DRUM reviews.

About us

Symphony Healthcare Services Ltd. is a growing primary care organisation based in Somerset which aims to improve and develop the best patient-centered care and services in the country, and we are embracing change within general practice by implementing new and innovative models of care. If you are passionate about delivering outstanding healthcare and share our values, join us to support the achievement of our goals.

Date posted

17 April 2024

Pay scheme

Other

Salary

£11.90 an hour

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

E0215-24-0080

Job locations

North Petherton Surgery

Mill Street

North Petherton

Bridgwater

Somerset

TA6 6LX

Job description

Job responsibilities

Dispenser Job Description

JOB TITLE: Dispenser

REPORTS TO: Lead Dispensing Technician

HOURS:

Job Summary:

To ensure that a high quality, safe and efficient dispensing service is available to meet the needs of patients at all times.

Job Responsibilities:

To dispense prescriptions accurately and in a timely manner in accordance with practice policies
To receive goods
To maintain efficient stock control with minimal wastage
To maintain a tidy dispensary
To monitor fridge temperatures
To take in and hand out prescriptions
To process prescription requests
To deal with patient and third party prescription queries
To collect prescription fees and check exemption from fees
To proactively support the practice achievement of standards within the Dispensing Services Quality Scheme including undertaking DRUM reviews.

Confidentiality:

Maintain confidentiality as per the SHS confidentiality policy.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with SHS policies and procedures relating to confidentiality and the protection of person and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the SHS Health and Safety policy.

Equality & Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with SHS procedures and policies and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice or SHS as part of this employment, such training to include:

Participation in an annual appraisal.
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members of issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patient needs.
Effectively manager own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

Apply SHS policies, standards and guidance.
Participate in audits where appropriate.

Job description

Job responsibilities

Dispenser Job Description

JOB TITLE: Dispenser

REPORTS TO: Lead Dispensing Technician

HOURS:

Job Summary:

To ensure that a high quality, safe and efficient dispensing service is available to meet the needs of patients at all times.

Job Responsibilities:

To dispense prescriptions accurately and in a timely manner in accordance with practice policies
To receive goods
To maintain efficient stock control with minimal wastage
To maintain a tidy dispensary
To monitor fridge temperatures
To take in and hand out prescriptions
To process prescription requests
To deal with patient and third party prescription queries
To collect prescription fees and check exemption from fees
To proactively support the practice achievement of standards within the Dispensing Services Quality Scheme including undertaking DRUM reviews.

Confidentiality:

Maintain confidentiality as per the SHS confidentiality policy.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with SHS policies and procedures relating to confidentiality and the protection of person and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the SHS Health and Safety policy.

Equality & Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with SHS procedures and policies and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice or SHS as part of this employment, such training to include:

Participation in an annual appraisal.
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members of issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patient needs.
Effectively manager own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

Apply SHS policies, standards and guidance.
Participate in audits where appropriate.

Person Specification

Qualifications

Essential

To be educated to a minimum of GCSE or equivalent level.
To have a recognised dispensing qualification equivalent to NVQ level 2 or above

Desirable

Evidence of continued professional development

Experience

Essential

Experience of working as a dispenser in a pharmacy or dispensing practice
Practical knowledge and experience of using a dispensing system

Desirable

Experience of working in a medical environment

Person Specification

Qualifications

Essential

To be educated to a minimum of GCSE or equivalent level.
To have a recognised dispensing qualification equivalent to NVQ level 2 or above

Desirable

Evidence of continued professional development

Experience

Essential

Experience of working as a dispenser in a pharmacy or dispensing practice
Practical knowledge and experience of using a dispensing system

Desirable

Experience of working in a medical environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Symphony Healthcare Services Limited

Address

North Petherton Surgery

Mill Street

North Petherton

Bridgwater

Somerset

TA6 6LX

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

Employer details

Employer name

Symphony Healthcare Services Limited

Address

North Petherton Surgery

Mill Street

North Petherton

Bridgwater

Somerset

TA6 6LX

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Deanna Campbell

deanna.campbell1@nhs.net

Date posted

17 April 2024

Pay scheme

Other

Salary

£11.90 an hour

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

E0215-24-0080

Job locations

North Petherton Surgery

Mill Street

North Petherton

Bridgwater

Somerset

TA6 6LX

Supporting documents

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