Dispensary Workflow Supervisor

York and Scarborough Teaching Hospitals NHS Foundation Trust

This job is now closed

Job summary

We are looking to recruit an enthusiastic and self-motivated individual to join the dispensary team at Scarborough Hospital as a Workflow Supervisor.

You must have excellent communication and interpersonal skills, be well organised and have the ability to work both independently and as part of a team. You must be able to adapt to changing demands and be committed to providing a high-quality patient focused service.

This role would be suitable for a Registered Pharmacy Technician or Senior Pharmacy Assistant who wants to continue their development with team leading skills and workflow management.

Candidates must hold the relevant qualifications and meet the essential criteria as specified in the person specification.

Main duties of the job

The role of the successful candidate will include:

Organizing and supervising dispensary activities including staff and workflow
Dispensing discharge, inpatient, specialist outpatient and outside unit prescription requests
Dispensing discharge and stock controlled drug prescription requests
Ordering and maintaining medication stocks as part of an allocated weekly ward top-up
Accuracy checking prescriptions within specified local parameters
Supporting with the review and implementation of SOPs and training document
Mentoring and supporting the training of Senior Pharmacy Assistants, Pharmacy Assistants and other members of staff
Participation in the weekend and bank holiday rota.

About us

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Date posted

17 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

419-170424-DWSS-PSD

Job locations

Scarborough Hospital

Woodlands Drive

Scarborough

YO12 6QL

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Armed Forces Friendly Employer

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

Person Specification

Education, Qualifications and Training

Essential

BTEC in Pharmaceutical Sciences / QCF Level 3 in Pharmacy Services or equivalent OR
QCF level 2 in pharmacy services or equivalent with a minimum of 3 years continuous service in a dispensary environment as band 3 Senior Pharmacy Assistant (or equivalent)

Desirable

GPHC recognised accuracy checking dispensing assistant course (ACDA)
Level 3 Team leading or equivalent leadership course

Experience and Knowledge Required

Essential

Substantial practical work experience and knowledge relating to the procedures and provision of a hospital pharmacy dispensing service.
Knowledge and application of Standard Operating Procedures and Quality Assurance systems
Good dispensing and distribution practices
Knowledge of COSHH
Knowledge and experience of managing stock control

Desirable

Knowledge and experience of working with an automated dispensing robot at a super user/expert level.
Hospital pharmacy dispensary experience.
Knowledge and experience of error monitoring processes.

Skills and Attributes

Essential

Proven skills in organising, supervising, and training staff
Ability to prioritise workflow when the need arises.
Proven communication skills.
Ability to communicate to staff to extract maximum output with tact and diplomacy.
Ability to problem solve independently escalating to a senior member of staff when appropriate.

Aptitude and Personal Qualities

Essential

Professional
Able to work under pressure
Extremely flexible and reliable.
Ability to work in a team environment and alone.
Ability to plan and prioritise workload in the face of changing demands.
Ability to manage time effectively and work within time constraints.

Values & Behaviours

Essential

Ability to demonstrate our organisational values and behaviours: Kindness
Ability to demonstrate our organisational values and behaviours: Openness
Ability to demonstrate our organisational values and behaviours: Pursue Excellence

Person Specification

Education, Qualifications and Training

Essential

BTEC in Pharmaceutical Sciences / QCF Level 3 in Pharmacy Services or equivalent OR
QCF level 2 in pharmacy services or equivalent with a minimum of 3 years continuous service in a dispensary environment as band 3 Senior Pharmacy Assistant (or equivalent)

Desirable

GPHC recognised accuracy checking dispensing assistant course (ACDA)
Level 3 Team leading or equivalent leadership course

Experience and Knowledge Required

Essential

Substantial practical work experience and knowledge relating to the procedures and provision of a hospital pharmacy dispensing service.
Knowledge and application of Standard Operating Procedures and Quality Assurance systems
Good dispensing and distribution practices
Knowledge of COSHH
Knowledge and experience of managing stock control

Desirable

Knowledge and experience of working with an automated dispensing robot at a super user/expert level.
Hospital pharmacy dispensary experience.
Knowledge and experience of error monitoring processes.

Skills and Attributes

Essential

Proven skills in organising, supervising, and training staff
Ability to prioritise workflow when the need arises.
Proven communication skills.
Ability to communicate to staff to extract maximum output with tact and diplomacy.
Ability to problem solve independently escalating to a senior member of staff when appropriate.

Aptitude and Personal Qualities

Essential

Professional
Able to work under pressure
Extremely flexible and reliable.
Ability to work in a team environment and alone.
Ability to plan and prioritise workload in the face of changing demands.
Ability to manage time effectively and work within time constraints.

Values & Behaviours

Essential

Ability to demonstrate our organisational values and behaviours: Kindness
Ability to demonstrate our organisational values and behaviours: Openness
Ability to demonstrate our organisational values and behaviours: Pursue Excellence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.