Senior Healthcare Assistant - Outpatients

Lancashire Teaching Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

Do you have that Star quality to really make a difference to our patients journey? If so this is the role for you!

Attending a hospital appointment can be a daunting experience for patients but you can make all the difference to that.

Outpatients is looking for someone who is caring and compassionate, dedicated and motivated and who enjoys new challenges everyday. You will develop a plethora of skills and knowledge, you will be the type of person who has a keen eye for detail.

This fantastic opportunity to join our teams as a Senior Health Care Assistant doesn't come around often, so get you application in now! You will be given full training and support, an induction to enable you to to integrated with the team and continue your development for your future career.

Main duties of the job

You will be part of a fantastic, well-led team who care for patients during their outpatients experience to ensure a high standard of care is received.

As a Senior Health Care Assistant you will support the qualified nursing staff to provide high standards of care to our patients. You will be a valued member of the multi-disciplinary team and support the team with care, assessment and treatment of patients.

Quality of care is of the highest agenda for our department and thus concentrated efforts are ongoing to ensure a positive patient experience The team are committed to teaching and supporting staff and are looking for these qualities in new team members.

You will work across all the Outpatients areas Main Outpatients, Chest Clinic, Brock Assessment unit and the new Mellor Suite. (You may also need to Cross Site cover to Chorley Outpatients Department, should staffing levels demand. )

About us

We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.

Date posted

17 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

438-PB1153

Job locations

Royal Preston Hospital

Sharoe Green Lane

Fulwood. Preston

PR2 9HT


Job description

Job responsibilities

Duties to include, but not to be limited to-

  • Provide good quality personalised care in accordance with agreed local and national standards
  • Take samples from patients for testing or dispatching eg: Urine, sputum, faeces, MRSA swabs, blood sugars
  • Assist patients to meet nutritional needs in line with their individual care plan.
  • Become competent in taking ECGs, Bloods and any tasks deemed relevant to role and responsibilities
  • Undertake clinical duties relevant to clinical area as deemed necessary, this may evolve and change following achievement of competencies.
  • Assist to maintain patient safety, conforming to health, safety and security legislation, policies, procedures and guidelines.
  • Assist in maintaining standards of care to improve the patient experience and outcome of care.
  • Promote equality in care and practice by recognising, respecting and meeting the needs and choices of individuals

    The post holder may occasionally be required to work across both sites at Preston / Chorley

Please see the attached job description for more information

Job description

Job responsibilities

Duties to include, but not to be limited to-

  • Provide good quality personalised care in accordance with agreed local and national standards
  • Take samples from patients for testing or dispatching eg: Urine, sputum, faeces, MRSA swabs, blood sugars
  • Assist patients to meet nutritional needs in line with their individual care plan.
  • Become competent in taking ECGs, Bloods and any tasks deemed relevant to role and responsibilities
  • Undertake clinical duties relevant to clinical area as deemed necessary, this may evolve and change following achievement of competencies.
  • Assist to maintain patient safety, conforming to health, safety and security legislation, policies, procedures and guidelines.
  • Assist in maintaining standards of care to improve the patient experience and outcome of care.
  • Promote equality in care and practice by recognising, respecting and meeting the needs and choices of individuals

    The post holder may occasionally be required to work across both sites at Preston / Chorley

Please see the attached job description for more information

Person Specification

Knowledge and Experience

Essential

  • Previous experience of working in an acute health care or related setting
  • Understanding of health and safety issues within healthcare
  • Understanding of concept and application of confidentiality
  • Understanding of the role of a band 3 senior HCA

Desirable

  • Previous hospital experience

Qualifications & Education

Essential

  • GCSE Maths & English grade C or above OR level 2 numeracy skills and level 2 literacy skills
  • BNCS or NVQ in Health Level 2
  • Must be willing to undertake Trust internal INCS course

Desirable

  • Level 3 QCF diploma (Qualification Credit Framework) in healthcare / NVQ level 3
Person Specification

Knowledge and Experience

Essential

  • Previous experience of working in an acute health care or related setting
  • Understanding of health and safety issues within healthcare
  • Understanding of concept and application of confidentiality
  • Understanding of the role of a band 3 senior HCA

Desirable

  • Previous hospital experience

Qualifications & Education

Essential

  • GCSE Maths & English grade C or above OR level 2 numeracy skills and level 2 literacy skills
  • BNCS or NVQ in Health Level 2
  • Must be willing to undertake Trust internal INCS course

Desirable

  • Level 3 QCF diploma (Qualification Credit Framework) in healthcare / NVQ level 3

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Royal Preston Hospital

Sharoe Green Lane

Fulwood. Preston

PR2 9HT


Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Royal Preston Hospital

Sharoe Green Lane

Fulwood. Preston

PR2 9HT


Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Sister Outpatients RPH

Helen Johnson

helen.johnson@lthtr.nhs.uk

01772523381

Date posted

17 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

438-PB1153

Job locations

Royal Preston Hospital

Sharoe Green Lane

Fulwood. Preston

PR2 9HT


Supporting documents

Privacy notice

Lancashire Teaching Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)