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Join us and help deliver the exceptional, every day.
Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.
CCTV Duty Controller - Westquay Southampton - £15.00 an hour
Mitie has a great opportunity at Hammerson Westquay Shopping Centre. We are looking for a Duty Controller join the team on site. Your shift pattern will be a 4 on 4 off rota (07:00-19:00 & 19:00-07:00) with a pay rate of £15.00 per hour. SIA CCTV Licence is essential for this role.
Benefits Package
Job Description
Main Duties:
Responsible for the ‘live' operation of the Mitie Team that manages the essential functions of;
•All common and public areas of the shopping centre
•The Client emergency and evacuation procedures
•Officer time and attendance
•Health, safety & welfare of the Mitie site-based team Incidents that affect The Client and Mitie
•Business Continuity Planning centred on the continued operation of the control room and shopping centre
•Client building security and safety
•Providing a high standard of response to telephone and email enquiries
•Supervision & support for all Mitie on site personnel
•Provide timely and effective communication to all within the business including and up to the centre manager and client board level on Incidents that occur on or affect Centre.
•Update and collate incident information, Daily Reports and Flash reports.
•Serious incident tracking and management.
•Absence & lateness reporting.
•Systems Fault reporting.
•Incident management and direction of personnel with support of TL/SSM/SOM where and when applicable.
•Ensure all incidents are logged and managed effectively through to completion.
•Effectively communicate business issues to the relevant centre departments.
•Maintain the standards of the Security for access / egress and visitor regulation.
•To be fully conversant with the methods of working of all equipment and to ensure that it is of a standard and quality commensurate with the requirements of the property.
•Handle all day-to-day enquiries which arise from whatever source in respect of the daily operation of the security of the centre.
•To develop and maintain good working relations with applicable local agencies and services.
•Any other reasonable request from management or client.
•Entry, completion and checking of all accident and Health and Safety reports relating to AIR2 and Quooda.
•Ensure compliance with the CCTV Policy and audit trail.
•Ensure the issue of keys is in line with procedure and fully auditable.
Qualifications:
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie's 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.