Job summary
An exciting opportunity has arisen for an Administration Assistant to join our Central Catering Team based at St Nicholas Hospital, Gosforth.
Main duties of the job
The main duties/experience required for the role include:
- Administration duties and diary management.
- Placing and receipting of orders.
- Knowledge of computer software packages / databases and working in a healthcare setting is desirable.
- Must be able to work unsupervised, on their own initiative and arrange their workload effectively to meet the appropriate deadlines.
- You should have excellent communication, interpersonal and organisational skills.
- Work well as part of a team and possess the aptitude to work to deadlines and be flexible.
About us
NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.
We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.
We believe everyone has potential and welcome applications from ethnic minorities, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.
We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.
We make a difference to people's lives and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care.
Job description
Job responsibilities
Please find attached job description for full details.
Advertising date: 16/04/2024
Pay: Band A (£11.44 per hour)
We welcome your application.
Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).
Job description
Job responsibilities
Please find attached job description for full details.
Advertising date: 16/04/2024
Pay: Band A (£11.44 per hour)
We welcome your application.
Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).
Person Specification
Knowledge and Skills
Essential
- Excellent customer services experience including handling queries, complaints and sensitive information.
- Ability to work under pressure and maintaining a customer service focus often with constant interruptions by telephone, emails or in person.
- Excellent communication skills with colleagues and internal and external customers.
- Capable of working with confidential and sensitive information.
Qualifications
Essential
- Educated to a good level of GCSE Education.
- Word processing skills at level 3 (OCR/RSA) or equivalent qualifications.
- Proven ability to use Microsoft Office and related packages including databases, spreadsheets, imputing and updating electronic information.
Experience
Essential
- Experience of taking responsibility for managing workload and meeting deadlines
Person Specification
Knowledge and Skills
Essential
- Excellent customer services experience including handling queries, complaints and sensitive information.
- Ability to work under pressure and maintaining a customer service focus often with constant interruptions by telephone, emails or in person.
- Excellent communication skills with colleagues and internal and external customers.
- Capable of working with confidential and sensitive information.
Qualifications
Essential
- Educated to a good level of GCSE Education.
- Word processing skills at level 3 (OCR/RSA) or equivalent qualifications.
- Proven ability to use Microsoft Office and related packages including databases, spreadsheets, imputing and updating electronic information.
Experience
Essential
- Experience of taking responsibility for managing workload and meeting deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
