Job summary
Medical Receptionist
Longview
Medical Centre is looking to recruit an experienced Part Time Receptionist to join our friendly supportive team. The post is for 30 Hours per
week Monday to Friday between the hours of 8am and 6.30pm.
Experience
of working in general practice is essential. Applicants should be computer literate. You will need to work
unsupervised so the ability to use your own initiative and prioritise your work
is essential.
You
must be flexible to cover holidays and staff sickness as and when required.
The
post is a permanent position, subject to satisfactory references, required
employment checks appropriate to the post and a successful 12 month
probationary period.
Salary
dependant on experience
Main duties of the job
To provide an efficient helpful Reception service to the Practice and
ensure that Practice data is collected, stored, maintained and retrieved
effectively whilst continually providing patient confidentiality.
Answering general enquiries, explaining surgery procedures, making new and
follow-up appointments and generally advising patients on non clinical matters
Use computerised appointment system as per training
Sorting and distributing incoming mail. Record requests for home visits
Receiving samples, logging and ensuring the correct forms accompany them to
the laboratory
Receiving and recording telephone messages for the Doctor/Nurse.
Taking requests for repeat prescriptions and preparing them on the computer. Dealing appropriately with outgoing mail.
Ensuring that the reception area is left tidy and ready for use by incoming
colleagues together with any information about unresolved or urgent matters
About us
A two Doctor partnership, with a Practice Nurse, ANP, Practice Manager and an administration team of Care Navigators. We are a small friendly supportive team.
The post is a permanent position and salary is negotiable, depending on experience.
Job description
Job responsibilities
JOB DESCRIPTION
Summary of Duties
To provide an efficient
helpful Reception service to the Practice and ensure that Practice data is
collected, stored, maintained and retrieved effectively whilst continually
providing patient confidentiality.
Principal Duties and
Responsibilities:
Reception and
routing of patients on arrival
Answering general
enquiries, making new and follow-up appointments
and generally advising patients on non clinical matters
Use computerised appointment
system as per training
Sorting and
distributing incoming mail
Ensure
Doctor/Nurse patient call system is in working order
Record requests
for home visits
Ensuring an
adequate supply of stationary etc in the consulting rooms and reception area
Receiving
samples, logging and ensuring the correct forms accompany them to the
laboratory
Receiving and
recording telephone messages for the Doctor/Nurse/ Health Visitor
Booking
ambulances for patient hospital appointments or admissions
Taking request
for repeat prescriptions and preparing them on the computer for collection
Dealing
appropriately with outgoing mail
Liaison with
hospitals, primary health care team, community services and social services
Using photocopier machine when necessary
Ensuring that the
reception area is left tidy and ready for use by incoming colleagues together
with any information about unresolved or urgent matters
Cover other
members of staff during holiday or sick leave
Any other work deemed to be
necessary by the Doctor/Practice Manager to fulfil the role of Medical
Receptionist
The Job description is not
intended to be exhaustive but to indicate the main areas of responsibility.
Job description
Job responsibilities
JOB DESCRIPTION
Summary of Duties
To provide an efficient
helpful Reception service to the Practice and ensure that Practice data is
collected, stored, maintained and retrieved effectively whilst continually
providing patient confidentiality.
Principal Duties and
Responsibilities:
Reception and
routing of patients on arrival
Answering general
enquiries, making new and follow-up appointments
and generally advising patients on non clinical matters
Use computerised appointment
system as per training
Sorting and
distributing incoming mail
Ensure
Doctor/Nurse patient call system is in working order
Record requests
for home visits
Ensuring an
adequate supply of stationary etc in the consulting rooms and reception area
Receiving
samples, logging and ensuring the correct forms accompany them to the
laboratory
Receiving and
recording telephone messages for the Doctor/Nurse/ Health Visitor
Booking
ambulances for patient hospital appointments or admissions
Taking request
for repeat prescriptions and preparing them on the computer for collection
Dealing
appropriately with outgoing mail
Liaison with
hospitals, primary health care team, community services and social services
Using photocopier machine when necessary
Ensuring that the
reception area is left tidy and ready for use by incoming colleagues together
with any information about unresolved or urgent matters
Cover other
members of staff during holiday or sick leave
Any other work deemed to be
necessary by the Doctor/Practice Manager to fulfil the role of Medical
Receptionist
The Job description is not
intended to be exhaustive but to indicate the main areas of responsibility.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Experience
Essential
- Experience of working in a GP practice
- Experience of dealing with reception duties
- Experience of dealing with the public
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Experience
Essential
- Experience of working in a GP practice
- Experience of dealing with reception duties
- Experience of dealing with the public
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
